Current jobs related to Client Manager, Payroll+ HCM Retention - Oklahoma City - Global Payments

  • HCM Cloud Payroll Functional Consulting Technical Manager

    3 weeks ago

    Oklahoma City, Oklahoma, United States Oracle Full time

    Job Description As a recognized authority and leading contributor within the Oracle payroll practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within...

  • isolved Client Support Specialist

    3 months ago

    Salt Lake City, United States Paragon Payroll Full time

    Job DescriptionJob DescriptionClient Support Specialist I - isolvedParagon Payroll is a leading national provider of payroll, compliance, and HR solutions for businesses of all sizes. Designed and packaged to each client's needs, our comprehensive offering includes payroll processing; tax and wage garnishment administration; timekeeping; job/applicant...

  • Sales Account Executive

    2 months ago

    Oklahoma City, United States Alliance HCM Full time

    Job DescriptionJob DescriptionAllianceHCM in Oklahoma City, OK is looking to hire a full-time Sales Account Executive to assist with our business development by identifying leads. Do you have a customer service-oriented mindset? Are you looking to build a successful business career? Would you like to join a trusted, industry-leading tech company that values...

  • Senior Sales Executive

    1 week ago

    Oklahoma City, Oklahoma, United States UKG Full time

    Company Overview: UKG is on the lookout for a dynamic and driven sales professional to join our team as a Business Development Manager. This role is pivotal in driving net-new logo sales within the mid-market and enterprise sectors. Role Summary: As a Business Development Manager, you will leverage your expertise in HRMS/Payroll solutions to expand our...

  • SaaS HCM Lead Techno-Functional Analyst

    1 month ago

    Oklahoma City, Oklahoma, United States Oracle Full time

    Job DescriptionPosition Overview:We are looking for Oracle Fusion HCM Techno Functional Consultant with overall 10 to 15 years of IT experience with at least 7+ years of Fusion experience and remaining years of HCM/ERP domain experience in Oracle EBS. Must have good understanding of the following Oracle Cloud HCM version 12+ capabilities. We are looking for...

  • Senior Software Engineer

    1 month ago

    Oklahoma City, United States Marriott Full time

    Job Number 24133577 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Marriott has an exciting opportunity for a Senior Software Engineer – Corporate Systems....

  • Client Retention Specialist

    1 month ago

    Oklahoma City, United States RENT ONE Full time

    Job DescriptionJob DescriptionCLIENT RETENTION SPECIALIST (Bilingual Spanish Preferred)Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations. We pride ourselves on being part of...

  • Sales Manager

    5 days ago

    Oklahoma City, Oklahoma, United States UKG Full time

    Company Overview: UKG is on the lookout for a dynamic and driven sales professional to join our team as a Business Development Manager. This role focuses on securing new client relationships within the mid-market and enterprise sectors. Position Summary: If you are an accomplished salesperson in the HRMS/Payroll domain and have been following our company’s...

  • Software Developer

    1 month ago

    Oklahoma City, United States PAYCOM PAYROLL LLC Full time

    Provide high-paced software development for international projectswherestrong verbal and written communications skills in German necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll, accounting, or...

  • Software Developer

    1 month ago

    Oklahoma City, United States Paycom Payroll Llc Full time

    Provide high-paced software development for international projectswherestrong verbal and written communications skills in German necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll, accounting, or...

  • HCM Data Consultant

    2 weeks ago

    Jersey City, United States Tandym Group Full time

    A New Jersey-based financial services company is actively seeking a dedicated and diligent professional to join their staff as an HCM Data Consultant. In this role, the HCM Data Consultant will be responsible for providing data and metrics to clients and internal partners in support of the firm's strategy for Human Capital Management (HCM) initiatives....

  • Payroll Analyst

    6 days ago

    Salt Lake City, United States Cypress HCM Full time

    Job DescriptionJob DescriptionPayroll AnalystResponsibilities:Audit individual employee pay records and reconcile totals by department, location, country, etc.Reconcile employee deductions and employer costs to third party paymentsUnderstand all aspects of our pay cycle to effectively assist with testing end-to-end functionalityPrepare verification of...

  • Oracle HCM Cloud Recruitment Specialist

    1 week ago

    Redwood City, California, United States CyberSearch Full time

    Position OverviewAs an Oracle HCM Recruiting Cloud Consultant, you will play a pivotal role in delivering top-tier solutions for our clients. This position is designed for a professional with extensive experience in Oracle HCM SaaS/Cloud solutions, particularly in the area of Recruiting Cloud.Key ResponsibilitiesDemonstrate expertise in Oracle HCM solutions,...

  • Oracle HCM Cloud Recruiting Specialist

    1 week ago

    Redwood City, California, United States CyberSearch Full time

    Position OverviewAs an Oracle HCM Recruiting Cloud Consultant, you will play a pivotal role in guiding clients through the implementation of Oracle's Human Capital Management solutions. This position is fully remote and offers a contract length of 9 months.Key ResponsibilitiesDemonstrate expertise in Oracle HCM SaaS/Cloud solutions, with a requirement of at...

  • Software Developer

    1 month ago

    Oklahoma City, United States PAYCOM PAYROLL LLC Full time

    Provide high-paced iOS software development for both internal and external projects where strong verbal and written communications skills are necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll,...

  • Software Developer

    1 month ago

    Oklahoma City, United States Paycom Payroll Llc Full time

    Provide high-paced iOS software development for both internal and external projects where strong verbal and written communications skills are necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll,...

  • Software Developer

    1 week ago

    Oklahoma City, United States PAYCOM PAYROLL LLC Full time

    Provide high-paced iOS software development for both internal and external projects where strong verbal and written communications skills are necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll,...

  • Software Developer

    1 week ago

    Oklahoma City, United States PAYCOM PAYROLL LLC Full time

    Provide high-paced iOS software development for both internal and external projects where strong verbal and written communications skills are necessary. External projects will integrate our products and services with outside entities (vendors, clients, and other third parties). Most projects will utilize strong organizational skills along with payroll,...

  • Oracle HCM Cloud Recruitment Specialist

    1 week ago

    Redwood City, California, United States CyberSearch Full time

    To Apply for this Job Click HerePosition: Oracle HCM Recruiting Cloud ConsultantLocation: RemoteContract Duration: 9 monthsStart Date: ASAPInterview Method: VideoUS Citizenship Required / Federal ClientKey ResponsibilitiesProficient in Oracle HCM SaaS/Cloud solutions; candidates must possess a minimum of two (2) complete life cycle implementations of Oracle...

  • Software Analyst 3:00PM-12:00AM Shift

    3 weeks ago

    Oklahoma City, United States PAYCOM PAYROLL LLC Full time

    The Software Analyst position will work on software projects, data fixes, manage Paycom applications post-implementation and assist with data lifecycle management. Troubleshoots complex technical application issues and recommends solutions.RESPONSIBILITIESDevelop custom queries by examining databases to extract data using Structured Query Language that...

Client Manager, Payroll+ HCM Retention

2 months ago

Oklahoma City, United States Global Payments Full time

Client Manager, Payroll+ HCM Retention page is loaded

Client Manager, Payroll+ HCM Retention

Apply

locations

Oklahoma City, Oklahoma, USA

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

R0051148

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together. The Client Manager role aims to serve entrepreneurs by providing customer experiences that extend mutually profitable relationships. The Client Manager is responsible for reducing year-over-year attrition within a defined portfolio of Heartland Payroll relationships. RESPONSIBILITIES Responsible for client relationship cultivation and retention, inspiring confidence through demonstrated expertise and meeting ongoing client needs.

Collaborate with strategic partners to identify at-risk accounts and execute mutually-agreeable strategies to retain/grow relationships.

Responsible for achieving set retention metrics ensuring the profitability of accounts within the defined portfolio.

Interpret competitor offers/quotes and performs cost analysis. Negotiates directly with customers using consultative conversations to retain accounts and maximize revenue potential.

Respond quickly and effectively to all requests for account reviews, escalated customer issues, product information, account terminations, reimbursements, etc. whether from internal or external customers.

Stay current on Heartland Payroll service offerings and important industry changes in order to assign appropriate solutions to customer requests.

Identify product offerings for existing customers and suggest additional products that may benefit a customer’s business.

Answer inbound calls from customers and resolve inquiries.

Manage and resolve customer complaints while providing excellent service and follow-up interactions.

Ensures alignment with sales or service teams to ensure customer satisfaction

Identify triggers for attrition and represent the current status of attrition in the defined portfolio to leadership. Recommends solutions to customers, teammates and leadership.

Maintain compliance standards for Salesforce records and detailed documentation of client status and interactions.

Display a commitment to receiving necessary coaching for continuous improvement and team development

QUALIFICATIONS Education/Certification Bachelor’s degree in business or a related field, or equivalent operational, retention, or account management experience. Experience Required At least 3 years related operational, retention, or account management experience

Has experience meeting goals with defined metrics and a proven track record of success.

Previous Payroll experience is desirable but not required

Skills/Abilities: Highly effective interpersonal, relationship management, and both verbal and written communication skills.

Strong business, analytical and technical aptitude.

Above-average execution of consultative selling techniques and negotiation.

Critical thinking and problem-solving.

Account management skills with proven ability to build and manage internal and external relationships.

Excellent organizational and time management skills in a high-energy environment to manage multiple priorities.

Empathy, adaptability, and a mindset of continuous improvement

Willingness to work independently or collaborate with a team.

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Interested in learning more about a career with Heartland?

Heartland is a financial technology company focused on fast, simple, and secure payment processing and payroll services. Our products include point of sale systems, online and mobile payments, HR tools, customer engagement efforts, capital lending, and much more. We serve nearly every industry and are proud to help businesses prosper through creative solutions, customer advocacy, and unmatched service. At Heartland, our guiding principles are innovation, quality, customer care, security, and transparency, and we incorporate those values into our partnerships with more than 750,000 nationwide clients. We work with small businesses, large corporations, retailers, restaurants, nonprofits, municipalities, schools and medical providers, among many others, to ensure businesses run smoothly and efficiently and that they endure well into the future. Heartland was founded in 1997 and is headquartered in Oklahoma City, Oklahoma. We have more than 3,800 employees across the United States and are always looking to grow our team. With some of the most talented leaders and employees in the industry, Heartland continues to set the standard for excellence in the financial tech world. To learn more, visit

www.heartland.us/mycareer

. Heartland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit

www.globalpaymentsinc.com

.

#J-18808-Ljbffr