Server - Grain Restaurant - Hilton Norfolk The Main

4 weeks ago


Norfolk, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

Overview:

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guests dining experience

Responsibilities:

Level One

    • Know all aspects of the menu and daily specials.
    • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
    • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
    • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
    • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
    • Anticipate guest needs, such as replenishing beverages & condiments.
    • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
    • Maintain station cleanliness & organization throughout shift.
    • Complete all assigned opening, running, & closing side work.


Qualifications:
Type Qualification Experience Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages. Experience Previous high volume serving experience strongly preferred Education High School Diploma or equivalent preferred Skill Ability to multi-task
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