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Parts & Warranty Administrator

4 months ago

Duluth, United States Cirrus Aircraft Full time

Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognizedgloballeader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more atcirrusaircraft.com.

Job Summary:

The Parts and Warranty Administrator is responsible for ordering, sourcing, shipping, receiving, stocking, and inventorying parts for the Factory Service Center. This person is also responsible for filing warranty claims when applicable and interfacing with the Cirrus Warranty Administration department as well as other suppliers as applicable.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The hours for this position are Monday-Friday 7am-330pm.

Job Duties and Responsibilities (Essential Functions):

  • Parts
    • Ordering of parts to include the best shipping method for the company and maintenance needs.
    • Requisition non-Cirrus Direct parts. Follow up on special orders and notify techs when received.
    • Shipping of parts and tooling from the FSC using best method available.
    • Follows and places parts request received in Ebis to a specific work order.
    • Receives parts into Ebis with all necessary paperwork for installation on aircraft.
    • Runs a low stock report weekly to ensure stock levels are accurate.
    • Quarterly Counts of parts.
    • Enters in pricing for parts.
    • Matching Invoices to purchases orders.
    • Implements processes and procedures as needed.
  • Warranty
    • Submits warranty claims for aircraft parts and labor.
    • Ships requested warranty parts with all appropriate paperwork to Warranty Returns.
    • Scraps non-repairable parts based on a list of criteria.
    • Sends parts out for repair to Cirrus and third-party vendors based on need.
    • Adds warranty credits to work orders.
    • Implements processes and procedures as needed.
  • Sources and places orders for non-aircraft related shop supplies and tooling
  • Back up to Scheduler as needed
  • Process customer invoices and payments as needed
  • Other duties as required
Demonstrated Proficiencies/Skills/Abilities:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Overtime hours may be required.
  • Must be able to demonstrate the ability to read, write and speak the English language. Experience with MS Office suite. Ability to work with minimal instruction and supervision.
Required Education and/or Experience:
  • High School degree or equivalent


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

As the home to our corporate headquarters, Duluth is a four-season city on the western tip of Lake Superior and was voted "Best Town" by Outside Magazine. The splendor of the largest freshwater lake in the world offers a multitude of outdoor activities for adventure or rejuvenation. The North Shore lifestyle is known its year-round activities, including bicycle and snowmobile trails, kayaking, rock climbing, fishing, hiking, golfing, sailing and skiing. And as a top employer in the area, Cirrus Aircraft was recently named "Best Overall Large Company to Work for in the Northland" and "Best Workplace Culture" by the Duluth News Tribune readers.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.