Rental Coordinator
2 months ago
The Rental Coordinator is responsible for selling products, fielding questions, and resolving customer complaints as a member of the Customer Service team. They services existing accounts and establishes new accounts. Analyze a customer's service needs and resolve the customer's needs with an understanding of process and collaboration with fellow departments.
Primary Responsibilities
- Respond to customer inquiries and solve customer needs, including renting over the phone
- Maintain internal customer records including, but not limited to occupancy agreements, account changes, billing information, account notes.
- Problem-solve issues while on the phone and collaborate with the correct department to resolve the issue
- Coordinate and schedule appointments with customers
- Monitor and respond to customer emergencies
- Interact with customers, building representatives, internal depts and vendors regularly
- Other duties as assigned
- Maintain customer records
- Excellent customer experience and soft skills (empathy, acknowledgment, and de-escalation)
- Verbal and communication skills
- Organize and plan work
- Copes well with changing situations
- Analyze situations and problems, negotiate solutions with customers
- Manage multiple tasks and utilize various systems to resolve customer issues on the call
- High school diploma or its equivalent
- Previous customer service experience 1+ year preferred
- Fluency in Spanish required
We are currently located in Queens and will be relocating to Mount Vernon in 6-12 months. We are looking for a candidate who is willing to commute to our new location once the move is complete. If you're adaptable and ready for this transition, we encourage you to apply
Compensation
Starting at $20 Hourly
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
-
Rental Merchandise Coordinator
2 days ago
Grand Island, Nebraska, United States Premier Rental Purchase Full timeAbout the RoleThe Rental Merchandise Coordinator will play a critical role in maintaining high levels of customer satisfaction by ensuring accurate and efficient delivery of rental products. This position requires strong organizational skills, a keen eye for detail, and the ability to multitask in a dynamic environment.
-
Rental Inspection Program Coordinator
2 weeks ago
Carson City, Nevada, United States Nevada Rural Housing Authority Full timeJob OverviewWe are seeking a skilled Rental Inspection Program Coordinator to support our Rental Services Department.About the RoleThe successful candidate will work under the general supervision of the Director of Rental Services, performing various tasks related to inspections. Key responsibilities include:Department CoordinationMonitoring and updating...
-
Sales and Rental Coordinator
2 months ago
Long Beach, United States BraunAbility Full timeJob Description: Job Title: Sales Admin / Rental Coordinator Location: Base Pay Range: Would you like to be a vital part of a dynamic team that is committed to providing the highest quality mobility equipment and products, wheelchair vans and services in the country? Medical benefits, Matching 401K, paid time off and more. Join our organization and be a...
-
Rental Services Coordinator
2 days ago
Stephens City, Virginia, United States U-Haul Full timeJob SummaryWe are seeking a detail-oriented and customer-focused Customer Service Representative to join our U-Haul team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that customers receive all the help they need.Compensation and BenefitsThe estimated salary for this position is $45,000 -...
-
Service Manager for Rental Equipment
2 months ago
Johns Island, United States Cold Air Rentals Full timeJob DescriptionJob DescriptionCompany: Cold Air Rentals Job Type: Full-Time Position: Service Coordinator for Charleston Location About Us: Cold Air Rentals is a group of highly successful entrepreneurs that have created a business focused on renting portable air conditioning systems, generators, dehumidification, and ventilation systems. We will grow...
-
Warehouse & Delivery NO Exp Req
2 months ago
Grand Island, United States Premier Rental Purchase Full timeGeneral Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise and customer relations. Safeguards company monies obtained while in the field,...
-
Sales Associate
5 months ago
Grand Island, United States Premier Rental Purchase Full timeGeneral Purpose:Add to the computer all payments received, such as payments received on delivery, mail payments, and customers coming into the store. Responsible for cash drawer. Handle customer inquiries, take customer orders, and phone their references for verification. Accept responsibility for increasing sales to customers, which should occupy...
-
Sales Associate
5 months ago
Grand Island, United States Premier Rental Purchase Full timeGeneral Purpose: Add to the computer all payments received, such as payments received on delivery, mail payments, and customers coming into the store. Responsible for cash drawer. Handle customer inquiries, take customer orders, and phone their references for verification. Accept responsibility for increasing sales to customers, which should occupy...
-
Rental Sales Agent
1 month ago
Salt Lake City, United States Budget Rent A Car Full timeJob Type Full-time, Part-timeDescriptionBudget Car and Truck Rental of Utah is seeking a Rental Car Agent who are responsible for working the counter and/or kiosk managing daily operations at our international airport location, including processing customer transactions; opening, closing, as well as extending contracts and maintaining accurate records. This...
-
Rental Sales Agent
1 month ago
Salt Lake City, United States Budget Rent A Car Full timeJob Type Full-time, Part-time Description Budget Car and Truck Rental of Utah is seeking a Rental Car Agent who are responsible for working the counter and/or kiosk managing daily operations at our international airport location, including processing customer transactions; opening, closing, as well as extending contracts and maintaining accurate records. ...
-
Rental Night Auditor
3 weeks ago
Salt Lake City, United States Budget Rent A Car Full timeJob Type Full-time, Part-time Description Budget Car and Truck Rental of Utah is seeking a Night Auditor to work our overnight shift. The night auditor is responsible for managing all overnight operations at our international airport location, including processing customer transactions; opening and closing contracts as well as extending contracts and...
-
Customer Service Representative
6 days ago
Grand Island, United States Premier Rental Purchase of Nebraska Full timeGeneral Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer’s residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field,...
-
Strategic Accounts Rental Specialist
1 month ago
Oklahoma City, United States Warren CAT Full timeTEAM UP WITH US! The Strategic Accounts Rental Specialist is responsible for driving rental growth of Caterpillar and allied equipment products by providing rental solutions and coordinating the rental process for our most valued customers. Building and maintaining strong relationships with our key customers is crucial to the success of this role to ensure...
-
Construction Equipment Rental Dispatcher
1 month ago
Salt Lake City, United States RDO Equipment Full timeDescription This individual will develop long term partnerships with our customers and Rental Sales Professionals to build win/win equipment rental solutions within the assigned territory/branch while promoting all aspects of RDO Equipment Co. in a professional manner. Specific Duties Include: Use Company provided systems/tools (i.e. S2) to fully document,...
-
Construction Equipment Rental Dispatcher
2 months ago
Salt Lake City, United States RDO Equipment Full timeDescription This individual will develop long term partnerships with our customers and Rental Sales Professionals to build win/win equipment rental solutions within the assigned territory/branch while promoting all aspects of RDO Equipment Co. in a professional manner. Specific Duties Include: Use Company provided systems/tools (i.e. S2) to fully document,...
-
Event Operations Coordinator
2 weeks ago
Ohio City, Ohio, United States City of Upper Arlington, OH Full timeCity of Upper Arlington, OH seeks a skilled professional for a seasonal part-time Recreation Program Site Supervisor role. This position requires assisting customers with special events, rentals, and community activities at the Amelita Mirolo Barn and other facilities.About the RoleThis is a great opportunity to work in a dynamic environment where you will...
-
Vacation Rental Operations Specialist
2 weeks ago
Panama City Beach, Florida, United States Oversee Full timeJob OverviewWe are seeking a highly skilled Vacation Rental Operations Specialist to join our team at Oversee. As a key member of our operations team, you will play a vital role in ensuring the highest levels of service and satisfaction for our homeowners and guests.About the RoleThe successful candidate will possess excellent communication skills, both...
-
Recreation Facilities Coordinator
3 months ago
Ohio City, United States City of Upper Arlington, OH Full timeSalary: $14.00 - $16.23 Hourly Location : OH 43221, OH Job Type: Seasonal/Temporary Job Number: AMB-003 Department: Parks & Recreation Opening Date: 05/29/2024 Description The Upper Arlington Parks and Recreation Department is seeking a dedicated, customer service oriented individual to assist customers with special events, rentals, and community activities...
-
Truck Equipment Sales Coordinator Professional
2 weeks ago
Kansas City, Missouri, United States Custom Truck One Source Full timeAbout Custom Truck One SourceAt Custom Truck One Source, we have revolutionized the way the industry approaches specialized trucks and heavy equipment solutions. With a wide range of services including sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts offers...
-
Travel Coordinator
7 days ago
Salt Lake City, United States Traeger Wood Pellet Grills Full timeWelcome To The Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world. From our...