Rental Services Coordinator

3 days ago


Stephens City, Virginia, United States U-Haul Full time
Job Summary

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our U-Haul team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that customers receive all the help they need.

Compensation and Benefits

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience. We offer a range of benefits, including health insurance, paid time off, and opportunities for career advancement.

Responsibilities and Qualifications

Your primary responsibilities will include assisting customers with U-Haul products and services, using U-Scan technology to manage rentals and inventory, moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment, answering questions and educating customers, preparing rental invoices, and accepting equipment returned from rental. You must have a valid driver's license, a high school diploma or equivalent, and excellent communication and problem-solving skills.

Work Environment and Requirements

This position involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves or shields. The work requires some physical exertion, such as long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.



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