Client Service Associate
3 months ago
We are looking for a
Client Service Associate (Teller)
to provide top-notch customer service to our clients and customers at our
Aspen branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you
Ideal candidates will have the skills and experience necessary to:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
Identifies and maximizes cross-sell bank opportunities through exploring needs.
Other duties as assigned.
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients' needs.
Benefits:
Medical, Dental, and Vision Insurance -
START DAY ONE
Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Transportation allowance up to $125 per month for parking or public transportation
This position is eligible to earn a base salary in the range of $20.00 - $25.00 hourly depending on job-related factors such as the level of experience.
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