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Risk Control Specialist

1 month ago

Hartford, United States PMA Companies Full time
Risk Control Specialist - Public Entity #4258 Hartford, Connecticut Apply for this job now Job Description:

Reports directly to a Risk Control Manager or Regional Manager, and may have a dotted line reporting relationship to specific team and practice leaders. The Risk Control Specialist will apply risk control and risk management techniques in the selection, management, and retention of accounts. The Risk Control Specialist will focus on evaluating client exposures and controls and developing plans to improve client performance. The Risk Control Specialist will participate in a team environment while carrying out individual service management responsibilities. A higher portion of the Risk Control Specialist workload will include client service and special projects tied to the area of specialization. The Risk Control Specialist will actively participate in industry or practice teams and contribute to content development including Organizational Safety Institute programs and PMA Websource exhibits. The Risk Control Specialist will assist the Risk Control Manager on internal education, development, and service review activities.

Primary Responsibilities:

  • Evaluate existing and prospective clients through the risk management assessment for all business segments and lines of insurance coverage that may include workers compensation, commercial auto, general liability, and property
  • Plan, coordinate and deliver consultative services based on client's actual and potential loss exposures and meet the department service management guidelines
  • Assist colleagues with client service and agency relation needs within the scope of specialization
  • Work closely with Underwriting and Claims to service accounts and actively participate in the account management process
  • Use analytics to support plans and recommendations, and to help show correlation of the service strategy to client improvement through the stewardship process
  • Deliver effective presentations to all levels of an organization on an individual basis or as part of a team
  • Manage a workload effectively and efficiently with limited guidance from a supervisor
  • Communicate progress to the team through verbal and written methods per department policies and to the Risk Control Manager during workload reviews
  • Meet all requirements under the department Service Review (QA) policy
  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
  • Five years of risk control, risk management, or safety experience within the area of specialization
  • Bachelor's degree or equivalent work experience is required
  • Professional certifications in the area of specialization, Certified Safety Professional (CSP) or Associate in Risk Management designation preferred
  • Ability to understand how an organization operates through research, observation, and talking with client contacts
  • Ability to translate understanding into communications with clients, brokers, and colleagues
  • Excellent verbal, writing, and presentation skills
  • Strong organizational skills and ability to prioritize assignments
  • Experience with business analytics preferred
  • Competent with MS Office products
  • Knowledge of relevant standards such as OSHA and DOT
  • Competent in standards, emerging issues, and current trends within the area of specialization
  • Willingness to travel by car within assigned territory and some overnight travel
  • Must have a valid driver's license with an acceptable MVR
  • Must be able to navigate through client locations in a safe manner including:
    • Ascent and descend ladders and stairs to observe and evaluate client exposures
    • Walking in interior and exterior environments where hot and cold exposures may be present