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Director of Security

3 months ago

Atlantic City, United States Showboat Hotel & Island Waterpark Full time

Showboat Resort, an iconic destination in Atlantic City, has undergone a rejuvenation to become the ultimate family-friendly vacation spot. Conveniently situated on the Atlantic City boardwalk, just steps from the ocean, the resort boasts a beautifully renovated pet-friendly hotel with 852 rooms, including walk-out balcony suites. Additionally, it offers 100,000 square feet of flexible meeting space, the world's largest arcade with a 45,000 square foot indoor raceway, and the newly opened ISLAND Waterpark.

This state-of-the-art, year-round highlight is the world's largest indoor beachfront waterpark, spanning 120,000 square feet and featuring 11 waterslides, a unique slide island, a surf simulator, an indoor boardwalk, Paradise adult island, and more.

But what truly sets Showboat Resort apart is its dedicated team. Joining us means immersing yourself in a collaborative environment that values teamwork, mutual support, and a commitment to delivering exceptional guest experiences. Work alongside colleagues in various exciting areas of the resort, contributing to a dynamic and thrilling work environment that consistently exceeds guests' expectations. Join us in making Showboat Resort the premier choice for families and fun-seekers seeking unforgettable experiences.

Job Title: Director of Security

Overview: The Director of Security plays a critical role in ensuring the safety and security of guests, employees, and hotel property. They are responsible for developing and implementing security protocols and procedures to mitigate risks and maintain a secure environment within the hotel premises. Additionally, they oversee security personnel, manage security technologies, and liaise with law enforcement agencies when necessary.

Responsibilities:

  • Develop and implement security policies and procedures to safeguard guests, employees, and hotel assets.
  • Conduct regular risk assessments and security audits to identify vulnerabilities and areas for improvement.
  • Manage a team of security personnel, including hiring, training, scheduling, and performance evaluations.
  • Coordinate with other hotel departments to ensure seamless integration of security measures into daily operations.
  • Monitor surveillance systems, access control systems, and other security technologies to detect and respond to security threats.
  • Respond promptly to security incidents, emergencies, and guest complaints, taking appropriate action to resolve issues.
  • Maintain relationships with local law enforcement agencies and emergency responders, collaborating on security matters as needed.
  • Develop and conduct security awareness training programs for hotel staff to enhance security awareness and preparedness.
  • Stay informed about emerging security threats and industry best practices, adapting security strategies accordingly.
  • Prepare and manage the security budget, ensuring cost-effective allocation of resources while meeting security objectives.
  • Investigate security breaches, thefts, and other incidents, documenting findings and implementing corrective actions as needed.
  • Ensure compliance with relevant laws, regulations, and industry standards pertaining to hotel security.
Qualifications:
  • Bachelor's degree in Criminal Justice, Security Management, Hospitality Management, or a related field preferred. Advanced degrees or certifications (e.g., CPP, PSP) are preferred.
  • Proven experience in security management, preferably in the hospitality industry at the director level.
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.
  • Excellent problem-solving and decision-making abilities, especially in high-pressure situations.
  • Knowledge of security technologies, such as CCTV systems, access control systems, and alarm systems.
  • Familiarity with relevant laws, regulations, and industry standards related to hotel security (e.g., fire codes, OSHA regulations).
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
  • Physical fitness and the ability to perform security duties, including patrolling the hotel premises and responding to emergencies.
  • Proficiency in computer applications, including Microsoft Office suite and security management software.
  • Strong commitment to confidentiality, integrity, and professionalism in handling sensitive information and security matters