Security & Safety Director

1 month ago

Park City, United States Westgate Resorts Full time
Job DescriptionJob DescriptionCompany Description

Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival, to athletes honing their skills at the Utah Olympic Park, to adventurers seeking a mountain retreat, our guests hail from every corner of the globe. Embark on this journey with our team and together, let's extend a warm welcome to the world in Park City.

Job Description

As the Safety & Security Director, you will oversee security officers, ensuring compliance with company policies and regulations. Your role will involve various managerial tasks like recruitment, training, performance evaluation, and conflict resolution.

  • Oversee the security team.
  • Supervise resort surveillance across pools, restaurants, and all venues.
  • Manage the Lost & Found Department.
  • Administer the departmental budget.
  • Respond to critical incidents and assume control of incident scenes.
  • Fulfill the duties of subordinate officers as needed.
  • Ensure that all safety and security personnel deliver outstanding customer service.
  • Address and resolve guest concerns and issues promptly and with professionalism.
  • Implement and manage government-mandated safety and security programs (e.g., bloodborne pathogen and hazardous communications training).
  • Organize and manage all department-generated records.
  • Establish daily procedures and responsibilities for Safety & Security personnel.
  • Conduct routine safety and security inspections.
  • Administer an ongoing safety inspection program.
  • Direct and/or conduct internal criminal and civil investigations.
  • Act as a liaison to Law Enforcement and Emergency Services Personnel.
  • Serve as a contact person and liaison to OSHA and/or any government health/safety organization.
  • Coordinate and/or instruct employee health, safety, and security training programs in cooperation with the corporate division of risk management and the Regional Director of Security.
  • Manage interdepartmental Safety & Security programs.
  • Retain all written communications between management and the Safety Committee.
  • Maintain an effective driver training and licensing program for drivers of company-operated vehicles.
  • Ensure subordinates perform their duties in accordance with corporate policies and state laws regulating the activities of security officers.
  • Undertake other duties as assigned.
Qualifications

  • Bachelor's degree or university program certificate; or at least four years related experience and/or training; or an equivalent combination of education and experience.
  • Strong managerial skills.
  • Excellent customer service skills.
  • Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
  • In-depth knowledge of security protocols and safety regulations.
  • Proven experience in conducting investigations and managing safety programs.
  • Ability to coordinate training programs and manage interdepartmental initiatives.
  • Budget management experience.

Requirements

  • Must be able to work any shift, (day or night) in all weather conditions, and be on call and available 24 hours.
  • Must be able to lift 35lbs.
  • CPR, AED and First Aid.
  • Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.


Additional Information

      

Why Westgate?

  • Discounted Ski pass benefit (while supplies last).
  • FREE Ski & Snowboard and Mountain Bike equipment Rentals.
  • FREE garage parking.
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
  • $2.00 in meals in Team Member Breakroom.
  • Comprehensive health benefits – medical, dental and vision.
  • Paid Time Off (PTO) – vacation, sick, and personal.
  • Paid Holidays.
  • 401K with generous company match.
  • Get access to your pay as you need it with our Daily Pay benefit.
  • Wellness Programs.
  • Tuition Assistance.
  • Employee Assistance Program (EAP).
  • Advancement & development opportunities.
  • Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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