Security Supervisor

3 weeks ago


Atlantic City New Jersey, United States Hard Rock Hotel and Casino Atlantic City Full time
Security Manager Position

We are seeking a highly skilled and experienced Security Manager to join our team at the Hard Rock Hotel and Casino Atlantic City. As a Security Manager, you will play a critical role in maintaining a safe and secure environment for our patrons and employees.

Key Responsibilities
  • Under the direction of the Security Director, the incumbent is responsible for promoting a customer-centric approach at all times.
  • Directs the activities of Security Officers, Command Console Operators, and Security Officer/Medical Response Technicians in assigned zones of responsibility.
  • Acts to protect and safeguard assets of patrons, employees, and the company.
Key Performance Indicators
  • Conducts thorough investigations into alleged instances of negligence or misconduct.
  • Coordinates activities with local and state law enforcement officials to ensure effective collaboration.
  • Prepares detailed incident reports in a clear and concise manner.
  • Reviews all incident reports for accuracy submitted by Security Officers.
  • Directs and delegates responsibilities to the Security Officers.
  • Communicates all policy changes, memorandums, and special events on a daily basis.
  • Communicates with guests and other employees in a professional and courteous manner.
  • Evaluates subordinates' performance and provides constructive feedback.
  • Coordinates emergency situations and ensures a swift response.
Requirements
  • High School diploma or equivalent required.
  • One (1) year of job-related Security experience required in a high volume casino/hotel complex environment or an equivalent combination of education and/or experience.
  • Security experience may be substituted with law enforcement experience.


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