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Diet Office Representative

3 months ago

Dallas, United States Texas Health Resources Full time

Diet Office Representative -PRNWe're looking for qualified individuals to join our Texas Health family. Is that you?Work location: Texas Health Dallas, 8200 Walnut Hill Ln. TX 75231Work hours: PRN as needed, will include rotating weekends.Must be available to work some holidays.Department highlights:•Fast-paced, team-oriented environment with a focus on exceptional customer service.•We are a diverse team that is centered on Customer Service.•Our department has top tier retention and celebrates our employees Department highlights:•Fast-paced, team-oriented environment with a focus on exceptional customer service.•We are a diverse team that is centered on Customer Service.•Our department has top tier retention and celebrates our employeesHere's What You Need•H.S. Diploma or Equivalent preferred•1 Year in food service position or applicable customer service Req•Previous healthcare food service with knowledge of patients diets experience preferred•FHC - Food Handlers Certificate 30 Days requiredWhat You Will Do •Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.•Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed•Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.•Maintains food safety requirements according to HACCP and department standards in the performance of all duties. Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.•Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.•Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.•Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.•Performs other job duties as assigned by supervisor/manager.Additional perks of being a Texas Health Diet Office Rep •Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, loan repayment assistance as well as several other benefits. •Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. •Strong Unit Based Council (UBC). •A supportive, team environment with outstanding opportunities for growth.Entity Highlights:For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We're an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women's services and emergency medicine, we've got it. Plus, we're a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women's imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center,a Comprehensive Heart Attack Center, and a designated Magnet hospital. We're a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.#LI-JM1