Customer Account Specialist, Insulation
2 weeks ago
Job Summary Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. What’s the Job? You will be responsible for successfully managing the accounts in your assigned territory by establishing a strong customer relationship based on trust and responsiveness. While providing a superior level of customer experience and world-class service you will accurately process customer orders in an efficient manner to ensure customer demands are met. In addition, you will also manage customer complaints and issues, and are empowered to resolve service exceptions in a timely and professional manner. Maintain constant contact with customers, sales representatives, Credit department, Logistics and suppliers regarding information on scheduled shipments, product availability and credit status. Prepare various forms and reports for assigned territory such as open orders, allocation summaries and other necessary documents to facilitate effective business operations. Assist customers in an empathetic manner with questions and concerns regarding product quality, shortages, and damages, billing errors and delayed deliveries. Maintain customer accounts with up-to-date information, and maintains and updates multiple shared documents for the Customer Service team and Gypsum Business Unit. Report to: Customer Service Supervisor Direct Reports: 0 Travel: Not required Required Qualifications What do you bring? Must exhibit high personal values, and actively strive to Cultivate Customer Intimacy, Act as an Entrepreneur, Innovate, Be Agile and Contribute to our Open and Engaging Culture. Requires a high school degree and experience in sales, call center, product support, account management or similar environment. Excellent communication skills, both written and verbal. Strong interpersonal and relationship management skills. Exhibit adaptability and very strong problem solving and decision making skills. Requires proficiency with Microsoft Office Suite, and experience with ERP systems such as SAP. Additional Description What are our perks? We provide unique options to fit your unique lives Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to: Excellent healthcare options: Medical, vision, prescription & dental Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG) Tuition Reimbursement: Continuing education for every season of your career Pet Insurance options: Insurance plan & prescription discount program for your furry friends Employee Recognition Programs PerkSpot: Our exclusive one-stop online discount marketplace LiveWell: Rewarding you for living a healthy lifestyle Legal Statement Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
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Customer Account Specialist, Insulation
2 weeks ago
Malvern, United States Saint-Gobain Full timeWhy work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. What’s the Job? You will be responsible for...
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Customer Account Specialist Insulation
2 weeks ago
Malvern, United States Saint-Gobain Full timeJob Summary Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. What’s the Job? You will be responsible for...
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Customer Account Specialist II
2 weeks ago
Malvern, United States Saint-Gobain Full timeJob Summary What’s the job? Under the supervision of the Service Center Supervisor or Manager the Customer Account Specialist-2 is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents’ customer base. The CAS will accurately process customer orders in an efficient...
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Customer Account Specialist
2 months ago
Malvern, United States Saint-Gobain Full timeJob Summary Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. Whats the Job? You will be responsible for...
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Customer Account Specialist
2 weeks ago
Malvern, United States Saint-Gobain Full timeJob Summary Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. What’s the Job? You will be responsible for...
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Customer Account Specialist
1 week ago
Malvern, United States Saint-Gobain Full timeJob Summary Why work for us? At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home. What’s the Job? You will be responsible for...
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Customer Account Specialist
1 week ago
Malvern, Pennsylvania, United States Saint-Gobain Full time{"title": "Customer Account Specialist", "content": "About the RoleWe are seeking a highly skilled Customer Account Specialist to join our team at Saint-Gobain. As a key member of our customer-facing team, you will be responsible for managing customer relationships, processing orders, and resolving customer complaints in a timely and professional manner.Key...
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Customer Account Specialist
2 weeks ago
Malvern, Pennsylvania, United States Saint-Gobain Full timeJob SummaryWe are seeking a highly skilled Customer Account Specialist to join our team at Saint-Gobain. As a key member of our organization, you will be responsible for managing customer relationships and providing exceptional service to our clients.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships...
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Accounts Receivable Specialist
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Malvern, Arkansas, United States Murtech Full timeJob OverviewPosition: Accounts Receivable Specialist – USC OnlyLocation: Malvern, PASchedule: Hybrid – 3 days/week in officeRole Summary: The Accounts Receivable Specialist plays a crucial role in maintaining the efficiency of the Service operations by ensuring the precise and timely closure of cases/work orders, invoicing, and cost allocation to...
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Deposit Accounts Specialist
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Malvern, Arkansas, United States Malvern National Bank Full timeJob SummaryMalvern National Bank is seeking a highly skilled Deposit Accounts Specialist to join our team. As a key member of our Deposit Operations department, you will provide exceptional support and clerical services to our retail teams, ensuring compliance with internal controls, policies, and procedures.Key ResponsibilitiesProvide timely and accurate...
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Deposit Accounts Specialist
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Accounts Receivable Specialist
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Malvern, Arkansas, United States Murtech Full timeJob OverviewPosition Title: Collections Representative/SpecialistLocation: Remote Hybrid WorkSchedule: Hybrid – 3 days in-officeRole Summary: The Collections Representatives/Specialists play a crucial role in maintaining the efficiency of the Service operations by ensuring the precision and promptness of case/work order closures, invoicing, and appropriate...
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Key Account Specialist
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Deposit Accounts Document Specialist
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Malvern, Arkansas, United States Malvern National Bank Full timeThis is an exciting opportunity to join the Malvern National Bank team as a Deposit Accounts Document Specialist. As a key member of the Deposit Operations department, you will report to the Operations Team Manager and play a crucial role in supporting the retail teams.Your primary responsibilities will include:Delivering Exceptional Customer...
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Deposit Accounts Document Specialist
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Malvern, Arkansas, United States Malvern National Bank Full timeJob DescriptionJob Summary: We are seeking a highly skilled and detail-oriented Deposit Accounts Document Specialist to join our team at Malvern National Bank.Key Responsibilities:Provide exceptional customer service to internal and external customers, ensuring timely and accurate assistance.Stay informed about all deposit products offered by the bank,...
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Customer Success Specialist
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Malvern, United States Wellworks Full time $40,000 - $45,000Job DescriptionJob DescriptionDescription:At Wellworks For You, our employees are dedicated to our client's success. We are looking for a hybrid remote Accounts Payable and Receivable Specialist to join our team! This position would work 2 days a week in our Malvern office and the remaining days at home. The Accounts Payable / Accounts Receivable...
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Customer Experience Associate
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Malvern, United States Saint-Gobain Full timePourquoi a-t-on besoin de vous ? *This position hours will be 10:30am to 7pm EST M-F, with room to flex as role develops and grows.* The Customer Experience Associate (CEA) will drive, gather and support customer feedback and loyalty creation across all CertainTeed businesses. The incumbent will be responsible for gathering voice of customer data and...
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Customer Service Representative
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Malvern, Arkansas, United States Zoetis Full timeCustomer Experience SpecialistZoetis is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide first-line customer...
