Front Desk Agent
4 months ago
**Your web browser (Chrome 88) is out of date.** **Front Desk Agent - Hotel Indigo Los Angeles Downtown**
**Hotel Brand:** Hotel Indigo
**Location:** United States, California, Los Angeles
**Hotel:** Indigo - Los Angeles Downtown (LAXFS)
**Job number:** R189749
**Share:**
A little curiosity can take you anywhere. So, at Hotel Indigo , we do more than satisfy our guests curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
****Your day to day****
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a **Front Desk Agent**, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Youll also create **the warm atmosphere that makes our guests feel at home in any location.**
****What we need from you****
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Frequently standing up behind the desk and front office areas
* Carrying or lifting items weighing up to 50 pounds
* Handling objects, products and computer equipment
* Use a keyboard to operate various property management and reservations systems, etc.
Other:
* Communication skills are utilized a significant amount of time when interacting with guests and employees.
* Reading and writing abilities are utilized often.
* Basic math skills are used frequently.
* Problem solving, reasoning, motivating and training abilities are often used.
* May be required to work nights, weekends, and/or holidays.
****What we offer****
Well reward all your hard work with a great salary and benefits including a uniform, great room discount and superb training.
Join us and youll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.
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