Current jobs related to Front Desk Agent - Chicago - HEI Hospitality LLC

  • Front Desk Agent

    4 months ago

    Chicago, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest ex......

  • Front Desk Agent

    3 months ago

    Chicago, United States Sonesta International Hotels Full time

    The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Fro Front Desk, Agent, Operations Manager, Hotel

  • Front Desk Agent

    3 weeks ago

    Chicago, Illinois, United States HEI Hotels & Resorts Full time

    Job Title: Front Desk AgentJoin HEI Hotels & Resorts as a Front Desk Agent and be part of a dynamic team that delivers exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their stay.Responsibilities:Provide exceptional customer service to...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Hostmark Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn & Homewood Suites in Chicago Downtown West Loop. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesProvide...

  • Front Desk Agent

    4 weeks ago

    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marriott Midway [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    2 weeks ago

    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Cambria Hotel Chicago Loop [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryAimbridge Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn Chicago Downtown/N Loop/Michigan Ave. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable...

  • Front Desk Agent

    5 months ago

    Chicago, United States Hongkong & Shanghai Hotels Group Full time

    ** Front Desk Agent** Business Unit: The Peninsula Chicago Location: Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. * Grow within a diverse multi-outlet property. *...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Marcus Corporation Full time

    Job DescriptionAt AC Marriott Hotel, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and register guests, providing prompt and courteous serviceCheck...

  • Front Desk Agent

    5 months ago

    Chicago, United States Onni Group Full time

    ** Front Desk Agent** **Job Category****:** Hospitality **Requisition Number****:** FRONT002578 Showing 1 location **Job Details** **Description** The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions, and maintaining a bank, and answering guest inquiries. They must ensure that the front desk...

  • Front Desk Agent

    5 months ago

    Chicago, United States Millennium Hotels Full time

    **Job Description** We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    4 weeks ago

    Chicago, Illinois, United States Autograph Hotel Chicago Full time

    About UsAt Autograph Hotel Chicago, we offer a unique and sophisticated experience for our guests. Our hotel is conveniently located in the heart of downtown Chicago, providing easy access to vibrant attractions and entertainment options.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent,...

  • Front Desk Agent

    1 week ago

    Chicago, United States Hyatt Full time

    Hyatt Hotels - 28 North Franklin Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...

  • Front Desk Agent

    1 month ago

    Chicago, Illinois, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Resource. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide warm and welcoming service to guests, responding promptly...

  • Front Desk Agent

    7 days ago

    Chicago, Illinois, United States Courtyard Midway Full time

    Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, registering guests, and handling room reservations. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Responsibilities:Register guests and handle room reservationsProvide exceptional guest service and respond to...

  • Front Desk Agent

    3 months ago

    Chicago, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Front Desk Agent serves as the point person with regard to the Front Desk technology...

  • Front Desk Agent

    3 weeks ago

    Chicago, United States Arlo Hotels Full time

    At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re...

  • Part-Time Front Desk Agent

    4 weeks ago

    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hampton Inn Chicago Downtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent Overnight

    3 months ago

    Chicago, United States IHG Full time

    **Your web browser (Chrome 88) is out of date.** **Front Desk Agent Overnight** **Hotel Brand:** InterContinental Hotels **Location:** United States, Illinois, Chicago **Hotel:** InterContinental - Chicago Magnificent Mile (ORDHA) **Job number:** R188791 **Share:** The Front Desk is often the first point of contact and the first impression for guests. Warm,...

  • Front Desk Agent

    3 weeks ago

    Chicago, United States White Lodging Services, Inc. Full time

    Summary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. That’s where you come in. Here you’ll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your...

Front Desk Agent

3 months ago

Chicago, United States HEI Hospitality LLC Full time

Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr