Customer Relations Specialist SED

3 months ago


Key West, United States Orkin Full time

Overview:

PAY $20 AN HOUR --- Located in Key West Florida

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • Pay $20 an hour
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and/or move up to 25 pounds

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#SEDSF4ORK



  • West Columbia, United States Orkin Full time

    Overview: PAY RANGE $18 TO $20 We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer...


  • Key West, United States Beach Weekend Full time

    Position OverviewAs an Automotive Customer Service Specialist, you will play a crucial role in ensuring customer satisfaction and effective communication regarding vehicle services. Your expertise will help bridge the gap between customers and our technical team.Key Responsibilities:Active Listening: Utilize strong listening skills to accurately gather...


  • Key West, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • West Chicago, United States Ball Horticultural Full time

    Answer incoming calls year-round from Ball customers to assist customers with inquiries, orders, pricing, claims, tracking information. - Qualify potential customers, establishing new customer accounts as needed to effectively set up new accounts ens Relations, Call Center, Specialist, Customer Experience, Customer, Manufacturing, Business Services


  • Key West, Florida, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly skilled and customer-focused Customer Service Specialist to join our retail team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • West Valley City, United States Trutech Full time

    ** Region Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** REGIO024741 Showing 1 location **Job Details** **Description** **Job Description:** The objective of the Regional Customer Relations position is to provide excellent service to the Regions existing customers and provide resolution to their needs and...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Position Overview:We are currently seeking a dedicated Client Relations Specialist at Blue Cross Blue Shield of South Carolina. Role Responsibilities:In this capacity, you will serve as a pivotal leader within our customer service teams. Your primary focus will be on managing escalated inquiries and addressing intricate challenges that arise. Why Join...


  • Key West, Florida, United States Hilton Hotels & Resorts Full time

    Position Overview:As a Front Desk Representative, you will play a crucial role in supporting the Guest Service team to ensure a seamless experience for our guests. Key Responsibilities:In this role, you will assist in the check-in and check-out processes, contributing to the hotel's mission of providing exceptional guest service while maintaining financial...


  • Key West, Florida, United States Family Dollar Full time

    Position Overview: At Family Dollar, we are seeking a dedicated Customer Service Representative to enhance our customer experience.Key Responsibilities:Deliver outstanding service to our clienteleWelcome customers and assist them in selecting merchandiseProcess transactions efficiently at the cash registerProvide information regarding store offerings and...


  • West Jordan, Utah, United States BBSI Full time

    Position Overview: The Client Relations Specialist at BBSI is responsible for engaging with customers who reach out for assistance regarding service or repair of products, inquiries for information (including estimates, product history, loaner details, etc.), reporting issues, or addressing other customer-related matters. This role is pivotal in ensuring a...


  • West Bloomfield Township, Michigan, United States Bloomfield Garage Inc Full time

    Job OverviewPosition: Automotive Client Relations SpecialistDepartment: Customer SupportReports to: Service SupervisorAbout Us:Bloomfield Garage Inc is a premier automotive service provider committed to delivering outstanding service and ensuring high levels of customer satisfaction. We are seeking a proactive and customer-oriented individual to join our...


  • West Sacramento, California, United States Emcor Inc Full time

    Emcor Inc. is a premier provider of mechanical and electrical construction and facilities services, specializing in planning, consulting, and operations and maintenance. Our subsidiary, Mesa Energy Systems, focuses on HVAC mechanical services, delivering comprehensive solutions for preventative maintenance and repair, as well as upgrading existing...


  • West Orange, New Jersey, United States VCA Animal Hospitals Full time

    Veterinary Client Relations SpecialistAre you passionate about creating meaningful connections with pet owners? Do you have a desire to offer empathetic support to those seeking assistance for their beloved animals? If you are looking to enhance your professional skills in a nurturing environment, VCA Animal Hospitals is eager to welcome an Experienced...


  • West Chicago, United States BALL HORTICULTURAL COMPANY Full time

    Job DescriptionJob DescriptionDescription:Ball Horticultural Company is a leading breeder and distributor of flowers and vegetables around the globe. Located in the suburb of West Chicago (near Naperville and Geneva), our 60-acre property boasts 10 acres of display gardens. The gardens are primarily used as a sales and marketing tool but also provide a great...


  • West Chicago, United States BALL HORTICULTURAL COMPANY Full time

    Job DescriptionJob DescriptionDescription:The Supplier Relations Specialist will help us “Color the World” by providing stellar product supply management support for assigned vendors and product lines which will result in maximum fill rates, meet customer demands, and achieve team and company objectives.Job Responsibilities and Duties· Develop and...


  • West Chicago, United States BALL HORTICULTURAL COMPANY Full time

    Job DescriptionJob DescriptionDescription:The Supplier Relations Specialist will help us “Color the World” by providing stellar product supply management support for assigned vendors and product lines which will result in maximum fill rates, meet customer demands, and achieve team and company objectives.Job Responsibilities and Duties· Develop and...


  • Key Biscayne, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also Customer Service Specialist, Customer Service, Spanish, Bilingual, Specialist, Retail


  • Key West, Florida, United States Family Dollar Full time

    Position Overview: At Family Dollar, we are seeking a dedicated Customer Service Representative who is passionate about delivering top-notch service to our valued customers.Key Responsibilities:Deliver Outstanding Customer Service: Ensure that every customer receives personalized attention and assistance.Assist Customers: Welcome customers warmly and guide...


  • Key West, Florida, United States Family Dollar Full time

    Position Overview: At Family Dollar, we are seeking a dedicated Customer Service Representative who is passionate about delivering outstanding service.Key Responsibilities:Deliver Exceptional Customer Care: Ensure every customer receives the highest level of service.Assist Customers: Welcome customers and guide them in selecting their products.Process...


  • West Palm Beach, Florida, United States PrideStaff Full time

    Join a reputable organization seeking a Client Relations Specialist to enhance their team. This company prides itself on a supportive and family-oriented work environment with standard hours from 8:15 a.m. to 4:45 p.m.Key Responsibilities: Managing order processing Drafting written communications Addressing customer inquiries and needs Collaborating with...