Front Desk Agent-Courtyard Marriott

2 days ago


Gettysburg, United States Remington Full time
Job Description

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description

115 Presidential Circle, Gettysburg, Pennsylvania 17325

Experience Historic Gettysburg in style at the modern Courtyard by Marriott Gettysburg which is located just 2.5 miles from the center of Gettysburg's popular historic sites at the convenient crossroads of US 15 US 30 in the Gateway Gettysburg Campus. The Courtyard by Marriott features 152 spacious, contemporary guest rooms, indoor pool, Bistro and walking distance to Gateway Movie Theaters.

Requirements

What we are looking for
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests


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