Cash Office

The Cash Office Associate is responsible to perform duties as directed by the Frontend or Assistant Frontend Manager for the successful operation of the Front-End Department and is responsible to see that all Kennie's customers are provided with the best customer service available.

**Requirements**:
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of this organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide, in all units of measure, using whole numbers, common fractions and decimals.
Essential Job Responsibilities:

- Responsible to perform his/her duties within the guidelines of established company policies, procedures and standards.
- Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
- Follow established rules for securing cash (deposit security, change order collection and put away)
- Responsible for the training of all new Cashiers and Baggers in accordance with the Company’s program guidelines.
- Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End
- Effectively handle all customer inquiries and complaints.
- Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
- Assist at courtesy desk as needed.
- Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
- Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
- Cooperate with fellow department associates and with other departments when inter-departmental or store wide promotions warrant.
- Perform other duties regarding the Company as directed by the appropriate store management.
- Responsible for the accurate completion of week ending and month ending paperwork.
- Adheres to company uniform policy and name badge policy.