FT Customer Service Leader

3 weeks ago

Eden, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 247746_external_USA-NC-Eden
Address: USA-NC-Eden-824 E S Van Buren Road
Store Code: Store 00951 Front End (7217344)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Customer Service Representative

    1 month ago

    Eden Prairie, Minnesota, United States Scheels Full time

    About UsScheels is a leader in the sporting goods industry, driven to create the best experience for our customers. We offer a wide range of products and services, and our team is dedicated to providing exceptional customer service.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be...

  • Customer Service Representative

    4 days ago

    Eden, North Carolina, United States Home Depot Full time

    Job Summary: At Home Depot, we're dedicated to delivering exceptional customer experiences. As a Customer Service/Sales Associate, you will provide fast, friendly service by seeking out customers to assess their needs and provide assistance. You will learn about products using our tools and provide information to customers to sell entire projects. You will...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States Leonlite Full time

    Customer Service Associate Job DescriptionTORCHSTAR CORP is a leading distributor of the lighting industry and a full spectrum illumination solution provider in the U.S. As a provider of customized supply chain solutions, the company serves customers in many B2B and B2C market segments.Key Responsibilities:Represent the organization and function as a key...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Greeting CustomersTaking OrdersCleaning and Maintaining the StoreEnsuring Orders are Organized and...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States El Pollo Loco Full time

    Key Responsibilities:• Greet and assist customers with their orders in a friendly and helpful manner.• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.• Apply suggestive selling techniques to complete the customer experience and increase sales.• Welcome customer feedback and address any comments or concerns they may...

  • Outlet Team Leader

    4 weeks ago

    Eden Prairie, Minnesota, United States Best Buy Full time

    Best Buy Outlet Team Leader Job SummaryThe Best Buy Outlet Team Leader is a key member of our sales and customer experience team, responsible for supporting the Outlet Manager with the day-to-day activities of operating an Outlet Center. This role involves supporting operations, merchandising, inventory, sales, and the customer experience, as well as...

  • Customer Service Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently, ensuring a smooth...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States Mike Long - State Farm Agent Full time

    Looking for a meaningful part-time job with competitive compensation? Consider a position in a State Farm Agent's office.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.As a Customer Service Assistant Team Member, you will provide prompt, accurate, and...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States Mike Long - State Farm Agent Full time

    Job OverviewWe are seeking a motivated and experienced individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent's office, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesRespond to customer inquiries regarding insurance availability, eligibility,...

  • Customer Service Ambassador

    4 weeks ago

    Eden, North Carolina, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also operate cash registers, fuel consoles, and lottery machines, and perform other tasks as needed.What We Offer:Circle K is committed to providing a positive...

  • Customer Service Representative

    4 weeks ago

    Eden, North Carolina, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Responsibilities Operate all equipment and maintain a clean and safe work...

  • Registered Nurse Case Manager FT/PT

    1 month ago

    Eden, United States Quality Talent Group Full time

    About the job Registered Nurse Case Manager FT/PT Description: * NEW RATES * FLEXIBLE SCHEDULES * Full-Time; 4 days a week Night Shift 11pm - 7am Middletown Park Rehabilitation & Healthcare is a 230-bed *5 STAR* rated skilled nursing facility dedicated to being a premier provider in short-term rehabilitation, subacute, & long-term healthcare services and...

  • Customer Service Support Staff

    2 months ago

    Eden Prairie, United States Pizza Luce Full time

    Pizza Lucé Eden Prairie is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast pace, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles. AVAILABILITY: FT and PT positions, days, nights and...

  • Ticket Sales and Guest Services Representative

    4 weeks ago

    Eden, Utah, United States Powder Mountain Full time

    Job Title: Guest Services and Ticket Sales RepresentativePowder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Our mission is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.We are seeking a friendly,...

  • Customer Service Support Staff

    3 months ago

    Eden Prairie, United States Pizza Luce Full time

    Pizza Luc Eden Prairie is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast pace, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles. AVAILABILITY: FT and PT positions, days, nights and...

  • Route Delivery Driver

    4 weeks ago

    Eden Prairie, Minnesota, United States GORDON FOOD SERVICE STORE LLC Full time

    Job Summary: We are seeking a skilled Route Delivery Driver to join our team at Gordon Food Service Store LLC. As a key member of our delivery team, you will be responsible for ensuring safe, accurate, and timely deliveries of our products to customers.Key Responsibilities:Deliver products to customers in a professional and courteous mannerBuild and maintain...

  • Customer Service Representative for Fuel Operations

    4 weeks ago

    Eden, North Carolina, United States Walmart Full time

    Walmart is currently seeking a motivated and customer-focused individual to join their team as a Customer Service Representative for Fuel Operations. This role offers a competitive salary, with hourly wages ranging from $14 to $26, depending on experience.Job DescriptionAs a Customer Service Representative for Fuel Operations at Walmart, you will have the...

  • Food Service Worker

    1 month ago

    Eden, New York, United States Personal Touch Food Service Full time

    Job OverviewPersonal Touch Food Service, Inc. is seeking a skilled Food Service Worker to join our team within school environments.This role involves a range of responsibilities, including meal preparation, serving, and dishwashing. The ideal candidate will benefit from a schedule aligned with school hours, providing a work-life balance that allows for...

  • Customer Service Representative

    3 weeks ago

    Eden Prairie, Minnesota, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...

  • Customer Service Representative

    4 weeks ago

    Eden Prairie, Minnesota, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. Your goal will be to...