Customer Service Representative
1 day ago
Scheels is a leader in the sporting goods industry, driven to create the best experience for our customers. We offer a wide range of products and services, and our team is dedicated to providing exceptional customer service.
Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering customer questions, and resolving customer issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service, answering customer questions and resolving customer issues in a timely and professional manner
- Assist customers with purchases, returns, and exchanges
- Maintain a clean and organized store environment
- Work effectively as part of a team to achieve sales goals and provide excellent customer service
- Participate in ongoing training and development to improve customer service skills and product knowledge
- High school diploma or equivalent required
- 1-3 months of cashiering experience preferred
- Ability to work a variety of shifts, including evenings and weekends
- Ability to lift up to 50 pounds and stand for long periods of time
- Strong communication and problem-solving skills
- A competitive hourly rate
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) plan with company match
- Opportunities for advancement and professional growth
Scheels is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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