Service Coordinator

1 week ago

Linthicum Heights, United States Johnson Controls Full time
Be part of the future

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

•Competitive Starting Pay

•Paid Training

•Global Advancement Opportunities

•Company Vehicle (as applicable)

•Referral Bonuses

•Comprehensive Benefits

•Medical/Dental/Vision insurance

•Health Savings Account (HSA)

•Life Insurance

•401(k) savings plan with company match

•Short-Term and Long-Term Disability

•Employee Assistance Program

•Wellness Program

•And More

What you will do:

This position will be responsible for the scheduling and optimization of service work. The scheduler will have the responsibility of ensuring all customer commitments are met regarding service delivery.

How you will do it:
  • Candidate will perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for life safety systems inspections.
  • Help reassign work as needed, making judgments based on current workloads & priorities.
  • Contact customer to communicate status changes.
  • Coordinate with subcontractors to perform work, place work orders, process purchase orders, and complete invoicing.
  • Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
  • Validate and perform invoicing transactions for inspection calls in Oracle based computer systems daily. Utilize extensive administrative, business and process knowledge in a variety of areas to support one or more departments.
  • Participates in accounts receivable activities and provides back up customer call handling, as needed.
  • Interfaces with client to create service work tickets and coordinates technician activities.
  • Provides administrative, day-to-day support in the service operational areas.
  • All other duties as assigned.
What we look for:

Required
  • 3-5 years of work experience in customer service/dispatching and administrative roles.
  • Excellent communication skills
  • Strong MS Excel user. Experience with Oracle based computer systems a plus.
  • Prior experiences with accounts receivables
  • Prominent level of organization
  • Fleet scheduler or service coordinator, experience helpful.
Preferred
  • Associates or Bachelor's preferred
  • Experience working in a SimplexGrinnell District or in a fast-paced work environment
  • Use of ACE/Oracle systems preferred
  • Product knowledge of life safety (fire alarm & sprinkler) equipment preferred


Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

  • Service Coordinator

    4 days ago

    Linthicum Heights, Maryland, United States Johnson Controls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Johnson Controls International plc. As a Service Coordinator, you will be responsible for scheduling and optimizing service work, ensuring all customer commitments are met regarding service delivery.Key ResponsibilitiesPerform a variety of customer...

  • Service Coordinator

    7 days ago

    Linthicum Heights, Maryland, United States Johnson Controls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will be responsible for scheduling and optimizing service work, ensuring customer commitments are met, and providing exceptional customer service.Key ResponsibilitiesSchedule and optimize service work to meet customer...

  • Commercial HVAC Service Technician

    3 weeks ago

    Linthicum Heights, Maryland, United States Service Experts Full time

    Service Technician (Commercial) Job SummaryAs a Service Technician (Commercial) at Service Experts, you will be responsible for performing diagnostic and service work on commercial (rooftop) HVAC equipment and accessories. You will communicate with commercial customers to answer questions, resolve problems, and ensure complete customer satisfaction.Key...

  • Commercial HVAC Service Technician

    3 weeks ago

    Linthicum Heights, Maryland, United States Service Experts Full time

    Service Expert - Commercial HVAC TechnicianAt Service Experts, we're seeking a skilled Commercial HVAC Technician to join our team. As a key member of our service team, you'll be responsible for performing diagnostic and service work on commercial HVAC equipment and accessories.Key Responsibilities:Perform commercial HVAC service and maintenance calls,...

  • Service Coordinator

    2 days ago

    Linthicum, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:• ...

  • Service Coordinator

    2 days ago

    Linthicum, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we...

  • Service Coordinator

    2 days ago

    Linthicum, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we...

  • Preboarding Coordinator

    1 week ago

    Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job SummaryThis is a hybrid role that requires being onsite 3 times per week. As a Preboarding Coordinator, you will provide a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer.Key ResponsibilitiesManage the...

  • Preboarding Coordinator

    7 days ago

    Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job Title: Preboarding CoordinatorUniversity of Maryland Medical System is seeking a highly organized and detail-oriented Preboarding Coordinator to join our Talent Acquisition team. As a key member of our team, you will be responsible for ensuring a seamless candidate experience from pre-employment onboarding to post-job offer.Key Responsibilities:Manage...

  • Preboarding Coordinator

    1 week ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionThis is a hybrid role and requires being onsite Tuesday and Wednesday.General SummaryProvides a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer, which includes all pre-employment onboarding...

  • Preboarding Coordinator

    1 week ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionThis is a hybrid role and requires being onsite Tuesday and Wednesday.General SummaryProvides a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer, which includes all pre-employment onboarding...

  • Preboarding Coordinator

    1 week ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job DescriptionThis is a hybrid role and requires being onsite Tuesday and Wednesday.General SummaryProvides a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer, which includes all pre-employment onboarding...

  • Talent Acquisition Coordinator

    4 weeks ago

    Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job SummaryThe University of Maryland Medical System is seeking a highly skilled and detail-oriented Talent Acquisition Coordinator to join our team. As a key member of our recruitment team, you will be responsible for providing exceptional customer service, administrative support, and project coordination throughout the talent acquisition process.Key...

  • Talent Acquisition Coordinator

    4 months ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Job Description General Summary Provides a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer, which includes all pre-employment onboarding activities. Principal Responsibilities and Tasks The following...

  • Talent Acquisition Coordinator

    2 weeks ago

    Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job SummaryThe University of Maryland Medical System is seeking a highly skilled Talent Acquisition Coordinator to join our team. As a key member of our Human Resources department, you will be responsible for managing the pre-employment onboarding process for assigned candidates, ensuring a smooth and efficient candidate and hiring-manager experience.Key...

  • Transfer Coordinator, Night Shift

    3 days ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. ...

  • Transfer Coordinator, Night Shift

    3 days ago

    Linthicum Heights, United States University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. ...

  • Hotel Front Desk Guest Service Representative

    1 month ago

    Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Guest Services Representative to join our team at the Maritime Conference Center. As a key member of our hotel operation, you will be responsible for delivering exceptional guest experiences and ensuring seamless front desk operations.Key ResponsibilitiesFront Desk OperationsProcess...

  • Food Service Supervisor

    2 weeks ago

    Linthicum Heights, Maryland, United States Guest Services Full time

    Job SummaryThe Food Service Supervisor plays a vital role in ensuring the success of our dining operations. As a key member of our team, you will assist the Manager in overseeing all aspects of unit operations and floor management, including food, beverage, equipment, and property. Your primary goal will be to facilitate the fulfillment of financial goals...

  • Hotel Front Desk Guest Service Representative

    4 weeks ago

    Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Guest Services Representative to join our team at the Maritime Conference Center. As a key member of our hotel operation, you will be responsible for delivering exceptional guest experiences and ensuring seamless front desk operations.Key ResponsibilitiesFront Desk OperationsProcess...