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Operations Supervisor

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Chester, United States Aldi Inc. Full time

Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. On average, our Warehouse Operations Supervisors work 45 hours per week. Our teams are comprised of hardworking, dedicated individuals who work in both ambient and temperature-controlled areas. A thorough and comprehensive training and safety program provide the skills our associates need to be successful.

Position Type: Full-Time
Average Hours: 45 hours per week
Starting Salary: $80,000 per year

Duties and Responsibilities: 
Must be able to perform duties with or without reasonable accommodation.

• Assesses, establishes and ensures appropriate warehouse staffing levels.
• Recruits, selects, promotes, manages, develops and terminates associates and Operations supervisors to retain a motivated and professional workforce.
• Manages the relationships with on-site partner companies, analyzes and communicates operational change concerns to ensure acceptable standards.
• Works with direct reports to develop and implement action plans that will improve operating results.
• Communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results. 
• Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees.
• Ensures the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment.
• Provides feedback and resolves issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved.
• Works cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner.
• Reviews and analyzes the competitive landscape within the community and keeps leadership informed of ALDI’s competitive position. 
• Coordinates with direct reports in the recruitment and interviewing of applicants; confers with direct reports regarding advancement, discipline or discharge of personnel. 
• Develops and recommends changes to improve policies and procedures. 
• Supervises the activities of warehouse personnel, ensuring effectiveness and efficiency of day-to-day operations. 
• Monitors the inspections of inbound and outbound deliveries, verifying proper receipt of product, ensuring compliance with company guidelines. 
• Oversees and manages the performance of direct reports relating to training, development, motivation, retention and discipline. 
• Manages supervisors to influence operating results, such as promoting a safe work environment, minimizing turnover, increasing efficiency and maximizing inventory goals.
• Ensures equitable treatment of warehouse personnel. 
• Addresses complains promptly and appropriately across all warehouse departments and shifts.
• Supervises effective use of warehouse facility to ensure maximum utilization of space and equipment.
• Oversees the achievement of warehouse controllable expenses; ensures results are within expectation.
• Oversees shipping plan as established by transportation management and facilitates order changes as needed for requested product, equipment and supplies.
• Ensures that direct reports monitor conditions, equipment and employee performance to maintain a safe environment for employees, customers and vendors. 
• Reviews and analyzes personnel’s adherence to inventory procedures, product handling guidelines and other policies and procedures to minimize losses. 
• Oversees and manages compliance with established policies and procedures and with federal, state, and local regulations.
• Other duties as assigned.

Job-specific Competencies: 
Knowledge/Skills/Abilities

• Consistently demonstrates the ALDI Acts Competencies as outlined for the role.
• Proficient in Microsoft Office Suite.
• Ability to recommend, interpret, and apply ALDI operating policies and procedures.
• Knowledge of products and services of the company.
• Knowledge of and ability to utilize office computers and related software for operational needs. 
• Excellent verbal and written communication skills.
• Prepares written materials to meet purpose and audience.
• Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports. 
• Works cooperatively and collaboratively within a group. 
• Ability to evaluate work performance and motivate behavior change among direct reports when necessary.
• Ability to facilitate group involvement when conducting meetings.
• Develops and maintains positive relationships with internal and external parties.
• Negotiation skills. 
• Conflict management skills.
• Problem-solving skills. 
• Establishes goals and works toward achievement.
• Ability to stay organized and multi-task in a professional and efficient manner.
• Gives attention to detail and follows instructions.

Education and Experience:

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• At least 1 year experience in an ALDI management role required for internal candidates. 
• Or, a combination of education and experience providing equivalent knowledge. 

Physical Requirements:

• Occasionally work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments).
• Occasionally required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse. 
• Occasionally required to lift and place product weighing up to 50 pounds on pallets at various heights.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI‘s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.