Regional Director, Client Operations

2 days ago

Oakland, United States Metro One LPSG Full time
Description

Metro One LPSG: Regional Director of Client Operations - Oakland, CA

Metro One LPSG is the U.S. leader in providing dedicated security and loss prevention services to national clients. We are a rapidly growing organization transforming the contract security industry, and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to "dedicated service delivery" to our clients and a "best in class" employee experience for our thousands of security and LP officers.

Overview:

We are seeking a dynamic Regional Director of Client Operations to oversee our operations and client relationships in the Northern California market. This is a director-level position reporting to the Vice President of Operations. The Regional Director will manage a team of Performance Managers, ensuring exceptional service delivery and client satisfaction.

Benefits:
  • Medical, Dental, and Vision coverage for full-time employees after 90 days
  • Extensive Training Programs
  • Career Growth Opportunities
Requirements:
  • 2-3 years of Business Development experience
  • 2-3 years of Client Relations experience
  • 2-3 years of Client Retention experience
  • 2-3 years of Networking experience
  • Must participate in the company's pre-employment screening process and continuously meet applicable State, County, and Municipal requirements
Responsibilities:
  • Lead and manage a team of Performance Managers to achieve key performance metrics, including but not limited to eliminating dark hours, minimizing overtime, and maintaining profitability.
  • Build and nurture strong relationships with clients, ensuring trust and satisfaction with our security services.
  • Oversee the development, growth, and retention of business opportunities in the retail, tech, and logistics sectors.
  • Identify and cultivate new business opportunities through industry contacts, networking, market research, and participation in local/regional trade and professional organizations.
  • Provide hands-on support during high-peak periods, seasonal fluctuations, and special events within the market of responsibility.
  • Ensure client retention by maintaining open lines of communication and offering prompt support in response to client concerns and needs.
  • Serve as the face of Metro One LPSG, embodying our commitment to service excellence and client satisfaction.
  • Report directly to the Vice President of Operations and collaborate with senior management to achieve strategic goals.

Why Join Metro One LPSG?

At Metro One LPSG, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We offer competitive benefits, opportunities for career advancement, and a supportive environment where you can thrive. If you are passionate about security services and ready to take on a leadership role, we want to hear from you

Application:

If you meet the above requirements for our Regional Director of Client Operations position, please apply today We look forward to welcoming a new member to our team who is dedicated to enhancing our client relationships and driving our mission forward.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to embracing diversity.

  • Regional Director of Client Operations

    3 weeks ago

    Oakland, California, United States Metro One LPSG Full time

    Job DescriptionJob Title: Regional Director of Client OperationsJob Summary:Metro One LPSG is seeking a dynamic Regional Director of Client Operations to oversee our operations and client relationships in the Northern California market. This is a director-level position reporting to the Vice President of Operations.Key Responsibilities:Lead and manage a team...

  • Regional Director of Client Operations

    4 days ago

    Oakland, California, United States Metro One LPSG Full time

    {"title": "Regional Director of Client Operations", "description": "OverviewMetro One LPSG is a leading provider of dedicated security and loss prevention services to national clients. We are seeking a dynamic Regional Director of Client Operations to oversee our operations and client relationships in the Northern California market.ResponsibilitiesLead and...

  • Regional Director of Client Operations

    1 week ago

    Oakland, California, United States Metro One LPSG Full time

    Regional Director of Client OperationsMetro One LPSG is a leading provider of dedicated security and loss prevention services to national clients. We are seeking a dynamic Regional Director of Client Operations to oversee our operations and client relationships in the Northern California market.Key Responsibilities:Lead and manage a team of Performance...

  • Regional Director of Clinical Operations

    3 days ago

    Oakland, California, United States Concentra Full time

    Job Title: Regional Director of Clinic OperationsAt Concentra, we are seeking a highly skilled and experienced Regional Director of Clinic Operations to join our team. As a key member of our leadership team, you will play a vital role in driving the success of our clinics and delivering exceptional patient care.Key Responsibilities:Develop and implement...

  • Regional Director of Clinic Operations

    2 weeks ago

    Oakland, California, United States Concentra Full time

    Regional Director of Clinic OperationsConcentra is seeking a highly skilled Regional Director of Clinic Operations to lead our medical centers in the North Bay Market, CA. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients and driving business growth.Key Responsibilities:Build and lead...

  • Regional Director

    3 weeks ago

    Oakland, United States Department of Homeland Security Full time

    The US Department of Homeland Security (DHS) is recruiting for Regional Directors in the Cybersecurity and Infrastructure Security Agency (CISA), Integrated Operations Division (IOD), to lead and oversee a diverse team responsible for coordinating, collaborating, and executing CISA's operational activities in the region, to ensure seamless support and...

  • Regional Director of Clinical Operations

    2 weeks ago

    Oakland, California, United States Concentra Full time

    OverviewConcentra is seeking a highly skilled Regional Director of Clinic Operations to join our team. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients and driving business growth.Key ResponsibilitiesDevelop and execute strategies to improve patient satisfaction and outcomesLead and manage...

  • Regional Director of Clinical Operations

    2 weeks ago

    Oakland, California, United States Concentra Full time

    OverviewConcentra is seeking a highly skilled Regional Director of Clinic Operations to join our team. As a key member of our patient care team, you will play a vital role in delivering exceptional care to our patients and driving business growth.Key ResponsibilitiesDevelop and execute strategies to improve patient satisfaction, clinician engagement, and...

  • Regional Director of Clinic Operations

    4 days ago

    Oakland, California, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled Regional Director of Clinic Operations to join our team at Concentra. As a key member of our leadership team, you will be responsible for driving business growth, improving patient care, and ensuring operational excellence across our clinics.Key ResponsibilitiesDevelop and implement strategies to drive business...

  • Regional Director of Special Education

    4 months ago

    Oakland, United States Stronger Consulting Full time

    Job DescriptionJob DescriptionABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998—in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through—Aspire is one of the largest...

  • Regional Director of Clinical Operations and Strategy

    2 weeks ago

    Oakland, California, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled and experienced Regional Director of Clinical Operations and Strategy to join our team at Concentra. This is a critical leadership role that requires a strong understanding of clinical operations, business development, and strategic planning.Key ResponsibilitiesDevelop and implement clinical operations strategies to...

  • Regional Director of Business Development

    3 days ago

    Oakland, California, United States Lake Merritt Healthcare Center Full time

    About Lake Merritt Healthcare CenterLake Merritt Healthcare Center is a family-owned company that provides award-winning healthcare services, including skilled nursing, assisted living, and senior living communities. Our mission is to provide exceptional care and support to seniors, empowering them to live their best lives.Job SummaryWe are seeking a highly...

  • Regional Director of Business Development

    6 days ago

    Oakland, California, United States Lake Merritt Healthcare Center Full time

    About Lake Merritt Healthcare CenterLake Merritt Healthcare Center is a leading provider of healthcare services, including skilled nursing, assisted living, and senior living communities. Our mission is to deliver exceptional care and services that enhance the quality of life for our residents and their families.Job SummaryWe are seeking a highly motivated...

  • Regional Director of Clinic Operations

    3 weeks ago

    Oakland, United States Concentra Full time

    Job DescriptionJob DescriptionOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical...

  • Regional Director of Clinic Operations

    4 weeks ago

    Oakland, United States Concentra Full time

    Job DescriptionJob DescriptionOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical...

  • Regional Director of Clinic Operations

    5 days ago

    Oakland, United States Concentra Full time

    Job DescriptionJob DescriptionOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical...

  • Regional Director of Clinic Operations

    2 days ago

    Oakland, United States Concentra Full time

    Job DescriptionJob DescriptionOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical...

  • Regional Director

    3 weeks ago

    Oakland, California, United States Department of Homeland Security Full time

    Job SummaryThe Department of Homeland Security is seeking a highly experienced Regional Director to lead and oversee a diverse team responsible for coordinating, collaborating, and executing the Cybersecurity and Infrastructure Security Agency's (CISA) operational activities in the region.Key ResponsibilitiesOversee planning and management of programs,...

  • Director of Imaging Operations

    1 week ago

    Oakland, California, United States Alameda Health System Full time

    Job SummaryAlameda Health System is seeking a highly skilled and experienced Director of Imaging Services to lead our imaging operations. The successful candidate will be responsible for planning, organizing, and directing the overall operations of our imaging services, ensuring compliance with state and regulatory agencies.Key Responsibilities:Develop and...

  • Regional Academic Program Director

    3 weeks ago

    Oakland, California, United States University of California , Riverside Full time

    Job SummaryThe University of California, Riverside seeks a seasoned professional to serve as the Regional Assistant Director for the Educational Opportunities Program (EAOP). This role is responsible for planning and implementing academic preparation programming for K-14 institutions and organizations.Key ResponsibilitiesDevelop and maintain program...