Front Desk Night Auditor

4 months ago


Kansas City, United States Orangewood Inn & Suites KCI Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
•Ensure all guests feel they are having an exceptional experience at the property
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

•Great communications. and excellent customer service skills are required
•Requires a flexible schedule that allows for overnight shift hours
•High school diploma or equivalent required; some college preferred
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Experience in the hospitality industry or guest services is preferred, but not required

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