Customer Service Representative
1 month ago
- Job Summary
Join us as a Bilingual Healthcare Customer Service Representative, where you'll play a crucial role in enhancing customer experiences with empathy and professionalism.
What You'll Be DoingDo you have a passion for helping others and providing them with peace of mind? Whether you're quickly answering customer queries, compassionately consulting on products, or resolving issues with a smile, you will transform ordinary customer experiences into exceptional ones.
During a Typical Day, You'll- Respond to incoming communications from customers
- Conduct research to provide accurate answers and resolve customer issues
- Bilingual
- At least 6 months of customer service experience (or a willingness to learn if you don't have any relevant experience)
- High school diploma or equivalent
- Driver's license (preferred but not required)
- Support for your career and professional development
- An inclusive culture and community-focused organization that encourages giving back
- A global team of curious, lifelong learners guided by company values
- Starting base wage of $22.65 with opportunities for performance bonuses
- A comprehensive benefits package, potentially including PTO, tuition reimbursement, and health and wellness incentives based on your position
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