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Customer Service Representative

4 months ago

Washington, United States Addison Group Full time
Job DescriptionJob Description

Role: Customer Service Representative

Location: Washington, DC; Hybrid Work Schedule

Pay Rate: $17-20/Hour

Our client is seeking a Customer Service Representative to join as a key member of their successful team.


Job Responsibilities:

· Analyze and interpret content to deliver information/answers clearly and concisely.

· Keep records of customer intervations, process customer accounts and file documents.

· Manage large amounts of incoming phone calls.

· Follow communication procedures, guidelines and policies.


Requirements:

· Experience in – 1-3 Years of Customer Service/Call Center Experience

· Proficient in –Microsoft Office Suite, Google Suite

· Soft Skills – Mission-Driven, Patient, Communicative, Flexible

· Education – Bachelor’s Degree Preferred

This Company is an Equal Opportunity Employer. They provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This Company complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.