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Market Specialist

3 months ago

Katy, United States H-E-B Full time

Responsibilities:
Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'

As a Market Specialist, you'll ensure all Market merchandising areas are well maintained and stocked by each morning. You'll provide excellent customer service by performing all job responsibilities with a sense of ownership and team approach.

We are looking for:
- ability to work in a fast-paced, high volume environment
- initiative and knowledge to complete all tasks
- dependability; attention to detail

What is the work?
Stocking:
- Stocks and rotates items in market cases
- Loads, unloads, and moves heavy, bulky products to support in-stock conditions
- Builds, stocks, signs, maintains, and takes down store displays as directed
- Checks shipments for out-of-date and damaged product to ensure freshness and quality
- Reports all out of date and damaged product received issues to Manager.
- Reports missing signs or tags to the Manager or Shelf Edge team
- Scrapes and trays products as needed
- Weighs prepackaged items as needed

Customer Service:
- Provides excellent customer service by answering customers questions regarding products and assists them with selections
- May communicates safe handling and cooking methods to Customers as needed

Food Safety / Sanitation:
- Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
- Cleans and sanitizes display cases; properly operates / maintains equipment
- Complies with department / store operating procedures and federal / state regulations

What is your background?
- Minimum age 18 (mandatory)
- Experience working in a fast-paced, high volume environment
- Experience in customer service
- Completion of required job skills and compliance-related training

Do you have what it takes to be a fit as a Market Specialist?
- Working knowledge of product rotation, department / store sanitation, shrink awareness
- Communication skills
- Customer service skills
- Ability to manage multiple priorities and shift focus between tasks; attention to detail
- Ability to work a flexible schedule
- Initiative; dependability

Can you...
- Function in a fast paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Constantly* reach at waist, grasp
- Frequently stand, walk, push / pull with arms and make movements with ulnar deviation
- Frequently be exposed to cold (non-weather) conditions
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movements
- Occasionally be exposed to wet (non-weather) conditions and loud noise
- Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials
- Safely maneuver around moving mechanical parts
- Demonstrate the ability to lift 90 lbs, and manage in excess of 85 lbs**

*While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

09-2021