Client Service Coordinator

5 months ago

Arlington, United States Banfield Full time

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.

Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services

Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Conduct administrative functions as necessary.

Other job duties as assigned.

CAPABILITIES AND EXPERIENCE (CAN DO)

Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

  • Client Services Coordinator

    4 months ago

    Arlington, United States Audacia Strategies Full time

    Company DescriptionWe help businesses change, lead, and succeed.Audacia Strategies makes change matter. We maximize the value of our clients' transformations by helping them communicate with authority and empathy to drive performance and create competitive advantage.Bold Actions, Audacious Results.Audacia's team works with agility and purpose everywhere work...

  • Client Service Coordinator

    5 months ago

    Upper Arlington, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Services Coordinator

    5 months ago

    Arlington, United States Audacia Strategies Full time

    Company Description We help businesses change, lead, and succeed. Audacia Strategies makes change matter. We maximize the value of our clients' transformations by helping them communicate with authority and empathy to drive performance and create competitive advantage. Bold Actions, Audacious Results. Audacia's team works with agility and purpose everywhere...

  • Client Service Coordinator

    6 months ago

    Upper Arlington, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical...

  • Client Service Professional

    24 hours ago

    Arlington, Virginia, United States Transcend Practice Management, Inc Full time

    Senior Client Service Associate RoleWe are seeking a skilled Senior Client Service Associate to join our team at Transcend Practice Management, Inc. This role is ideal for an individual with a strong background in client service administration and a passion for delivering exceptional experiences.Key ResponsibilitiesLiaise directly with clients to understand...

  • Senior Client Service Associate

    3 months ago

    Arlington, United States Transcend Practice Management Full time

    Senior Client Service AssociateLocation: Arlington, VA - Full time, In-OfficeCompensation: $75,000 to $80,000 based on experienceMUST HAVE EXPERIENCE IN THE FINANCIAL SERVICES INDUSTRYThe best and brightest always have choices in the wealth management arena. Working with us - a rapidly growing private wealth management firm - is an investment in your future...

  • Senior Client Service Associate

    3 months ago

    Arlington, United States Transcend Practice Management Full time

    Senior Client Service Associate Location: Arlington, VA - Full time, In-Office Compensation: $75,000 to $80,000 based on experience MUST HAVE EXPERIENCE IN THE FINANCIAL SERVICES INDUSTRY The best and brightest always have choices in the wealth management arena. Working with us - a rapidly growing private wealth management firm - is an investment in your...

  • Client Service Excellence Specialist

    5 days ago

    Arlington, Virginia, United States Bdt & Associates Inc Full time

    OverviewBdt & Associates Inc is seeking a high-quality Client Services Representative to join our team. As a vital link between our clients, advisers, and business associates, you will leverage your exceptional communication and listening skills to deliver elite client service daily.Salary and BenefitsWe offer a competitive salary of $****, along with a...

  • Gospel Service Coordinator

    5 months ago

    Arlington, United States LADGOV CORPORATION Full time

    Job Title: Gospel Service Coordinator Location : JBM-HH Memorial Chapel, VA Job Type : Full-time Hours of Operations : 0830-1630 Monday thru Friday Responsibilities: Coordinate with the heads of various parish ministries/groups for information pertaining to each ministry/organization group program. Coordinate the preparation of the Gospel Service bulletin...

  • Part-Time Financial Services Coordinator

    6 days ago

    Arlington, United States Fisher Investments Full time

    Opportunity OverviewWe are seeking a highly motivated Part-Time Financial Services Coordinator to join our team at Fisher Investments in Plano, Texas.Key Responsibilities:Provide exceptional customer service to internal business groups and high-net-worth private clients.Schedule conversations between clients and investment counselors.Support the new account...

  • Healthcare Service Coordinator

    20 hours ago

    Arlington, Virginia, United States Virginia Hospital Center Full time

    As a Healthcare Service Coordinator at Virginia Hospital Center, you will play a vital role in ensuring seamless patient care. Your primary responsibility will be to greet, schedule, meet, and register patients in a friendly, courteous, and professional manner.You will be the first point of contact for patients, answering their queries and routing telephone...

  • Beauty Service Coordinator

    4 days ago

    Arlington Heights, Illinois, United States Tricoci Salon | Spa Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Beauty Service Coordinator to join our team at Tricoci Salon & Spa.About the RoleIn this role, you will provide exceptional support to our hairstylists and hair colorists by performing various tasks, including shampooing clients, applying and monitoring treatments, and executing conditioning...

  • Service Coordinator Branch

    4 months ago

    Arlington, United States Crown Equipment Full time

    Service Coordinator Branch Location: Arlington, TX, US, 76014 **Company Description:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network...

  • Service Coordinator Manager

    5 days ago

    Arlington, Wisconsin, United States Penske Truck Leasing Full time

    About the Role:">The Service Coordinator Manager will play a crucial part in coordinating preventative maintenance requests, scheduling outside repairs, and managing shop work plans. This role requires strong communication skills to ensure timely updates are provided to customers, including changes to schedule or work, billing concerns, or to resolve service...

  • Patient Service Coordinator

    2 months ago

    Arlington, United States MedStar Health Full time

    General Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team in Arlington, VA!As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information,...

  • Client Development Financial Services VP

    3 weeks ago

    Arlington, United States Fisher Investments Full time

    Are you a financial professional who enjoys building new and expanding current client relationships? As a Client Development Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe. The...

  • Client Development Financial Services VP

    2 weeks ago

    Arlington, United States Fisher Investments Full time

    Are you a financial professional who enjoys building new and expanding current client relationships? As a Client Development Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe. The...

  • Client Development Financial Services VP

    1 week ago

    Arlington, United States Fisher Investments Full time

    Are you a financial professional who enjoys building new and expanding current client relationships? As a Client Development Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe.   The...

  • Client Development Financial Services VP

    3 weeks ago

    Arlington, United States Fisher Investments Full time

    Are you a financial professional who enjoys building new and expanding current client relationships? As a ClientDevelopment Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe. The...

  • Client Development Financial Services VP

    3 weeks ago

    Arlington, United States Fisher Investments Full time

    Are you a financial professional who enjoys building new and expanding current client relationships? As a ClientDevelopment Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe. The...