Sales Manager
3 weeks ago
New Store Opening
Job Status:
Full-Time
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on
What you'll do:
Communicate Warby Parker's values and brand philosophy to customers
Own troubleshooting for our point-of-sale system
Oversee the store's inventory management procedures
Develop new processes that improve Warby Parkers ability to serve customers and optimize their shopping experiences
Manage and implement daily zoning schedules
Open and close the store
Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
Direct a team of 810 team members, consistently demonstrating what great service looks like
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
Assist with new hire on-boarding and ongoing training
Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Who you are:
Steeped in Retail experience, with 1+ year in a management position
Equipped with exceptional interpersonal skills
Backed by managerial experience in sales or operations at a complex, customer-focused retailer
A self-starter with an entrepreneurial spirit
Eager to learn new skills
An upbeat and empathetic team player
Driven to do what it takes to be a top performer time and time againand help your teammates reach their targets along the way
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask)
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