Workday Consultant/Delivery Manager

3 weeks ago


Philadelphia, United States FirstPRO Full time

The Workday Consultant/Manage, HR Technology Delivery is responsible for leadership and delivery and support of information technology projects for the Human Resources and Legal business areas in support of business capabilities and Information Technology goals.

a combination of internal and external team members to deliver business/IT solutions for Human Resources and Legal business areas.

Role Accountabilities and Responsibilities

  • Works with IT leadership to set the direction and goals for HR and Legal IT delivery
  • Leads a team to ensure effective and efficient delivery of solutions and integrations
  • Drives project and support decisions in collaboration with business and IT colleagues
  • Builds and maintains relationships with business operations, IT leaders, and the delivery team and collaborates closely with IT leaders and architects to ensure that the HR and Legal business/IT solutions are supporting the operations of the company and that the solution design and strategy is in line with Enterprise Architecture principles
  • Organizes, plans, sets priorities, assigns, and monitors the completion of day-to-day activities of the team
  • Responsible for acquiring and developing talent and for personnel management for internal members of the team
  • Develops key performance metrics, reporting, & analytics capabilities, and with the functions leadership, identifies improvement areas, sets an improvement agenda and implements improvements
  • Encourages information sharing, team-based resolutions, cross-training, and process improvement across IT to ensure collaboration, effectiveness, efficiency, and service excellence.
  • Ensures policies, procedures and practices are understood and followed by the delivery team, business partners, and stakeholders
  • Participates in resource planning with area leaders. Actively communicates resource constraints and works with the functions senior leaders to balance resource supply to meet organizational demand.

Education and Experience

  • Bachelors degree from an accredited institution in Information Systems, Computer Science, Business, Engineering or equivalent work experience
  • 5+ years experience in information system delivery
  • Experience leading IT delivery teams
  • Knowledge of and experience with Human Resources and Legal business processes, capabilities, and technologies, including Workday.
  • Experience leading, delivering, and managing teams to support Workday integrations
  • Familiarity with good IT practices, including software development lifecycles, testing, and change and release management
  • Experience employing the skills at the designated proficiency level as indicated in the skills model below


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