Customer Service Specialist

2 months ago


Sanford, United States Hudson's Furniture Full time

Are you passionate about providing exceptional customer service and making a difference in people's lives? Hudson's Furniture, a thriving second-generation, family-owned home furnishings retailer with 14 locations across Florida, is looking for enthusiastic and customer-focused individuals to join our Customer Service Team in Sanford, FL. As a Customer Service Specialist, you will be at the heart of our mission, ensuring every customer experience is extraordinary Join us in our mission to turn houses into homes by building winning teams committed to exceeding expectations. Let's create something amazing together
Responsibilities:

  • First Point of Contact: Handle a high volume of inbound calls with energy and efficiency.
  • Problem Solver: Turn challenges into solutions by resolving customer satisfaction issues post-delivery with empathy and a smile.
  • Customer Service Excellence: Deliver top-notch service to customers in a courteous and professional manner, always maintaining a positive and helpful attitude.
  • Multi-Channel Support: Process customer service requests and handle incoming phone calls, emails, and chat inquiries like a pro.
  • Adherence to Standards: Follow company standards for response time and scheduling, ensuring timely and accurate resolutions that exceed expectations.
  • Record Maintenance: Keep all open service requests up to date, maintaining impeccable records in our system.
  • Team Contributor: Take on additional tasks or activities as assigned by management, contributing to the success of the Customer Care team.
Required Skills:
  • Communication: Outstanding verbal and written communication skills, with the ability to convey information clearly and engagingly.
  • Organization: Exceptional organizational skills and attention to detail to manage multiple tasks and priorities effortlessly.
  • Adaptability: Ability to thrive in a fast-paced environment and handle high call volumes with professionalism and a can-do attitude.
  • Experience: Previous experience in a customer service or call center role is a strong advantage.
What We Offer:
  • Competitive Compensation: A salary and benefits package that rewards your hard work and dedication.
  • Career Growth: Exciting opportunities for career growth and development within a dynamic and expanding company.
  • Supportive Environment: A supportive and collaborative work environment where your contributions are celebrated and valued.
  • Diversity & Inclusion: Hudson's believes in the power of diversity and the magic it brings to our team. We celebrate every voice, background, and perspective


  • Sanford, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Sanford, United States DICK'S SPORTING GOODS INC Full time

    At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...


  • Sanford, North Carolina, United States EasyCare (APCO) Full time

    Job Overview Automotive Customer Service Specialist - Call Center EasyCare (APCO) ***Guaranteed Monthly Earnings*** Are you ready to thrive in a dynamic, high-energy sales atmosphere? If you possess the drive to succeed, the rewards can be exceptional. Our organization is currently in search of highly driven, results-oriented internet sales representatives...


  • Sanford, Florida, United States Insurance Land and Associates Full time

    Exciting Opportunity for a Customer Support Specialist in the Insurance SectorAbout Insurance Land and Associates:We are a well-established organization dedicated to serving our community by addressing unique local insurance needs. Our goal is to deliver extensive insurance coverage at competitive prices, paired with exceptional customer service. Through our...


  • Sanford, Florida, United States Insurance Land and Associates Full time

    Exciting Opportunity as a Customer Support Specialist in the Insurance SectorAbout Insurance Land and Associates:We are a well-established organization committed to serving our community by addressing unique local insurance needs. Our goal is to offer extensive coverage options at competitive prices, paired with exceptional customer service. Through our...


  • Sanford, Florida, United States Insurance Land and Associates Full time

    Exciting Career Opportunity as a Customer Service Representative in the Insurance SectorAbout Insurance Land and Associates:We are a well-established organization dedicated to serving our community by addressing unique local insurance needs. Our mission is to deliver extensive insurance coverage at competitive prices, paired with exceptional customer...


  • Sanford, Florida, United States Massage Envy Franchising, LLC Full time

    Are you passionate about sales and customer service? If you thrive in a role where you can make a positive impact on people's lives, we invite you to explore a career with Massage Envy Franchising, LLC. As a vital member of our wellness community, you will play an essential role in promoting the benefits of regular massage, skincare, and stretching services....


  • Sanford, Florida, United States Massage Envy Franchising, LLC Full time

    Are you passionate about sales and exceptional customer service? At Massage Envy Franchising, LLC, we are looking for individuals who are dedicated to making a positive impact in the lives of others. As a vital part of our wellness community, you will play an essential role in promoting the benefits of massage therapy and skin care. Your responsibilities...


  • Sanford, Florida, United States Massage Envy Franchising, LLC Full time

    Are you passionate about sales and exceptional customer service? If you thrive in a supportive environment where you can help others achieve their wellness goals, we invite you to explore a rewarding opportunity with Massage Envy Franchising, LLC. As a pivotal member of our wellness community, you will: Educate clients on the advantages of regular massage...


  • Sanford, United States The Baker Company Full time

    Company OverviewWith a legacy spanning nearly 75 years, The Baker Company in Sanford, ME, leads the way in crafting innovative solutions for air containment, contamination control, and regulated environments. Our offerings, which include biological safety cabinets, clean benches, fume hoods, and pharmacy isolators, ensure unparalleled protection for users...


  • Sanford, Florida, United States Yesco Orlando Full time

    Job OverviewPosition Summary: The Signage and Illumination Service Specialist is responsible for executing service tasks related to diagnosing, estimating, retrofitting, and repairing issues associated with customer signage and lighting systems.Key Responsibilities:Diagnose and troubleshoot various sign and lighting problems.Provide accurate estimates for...


  • Sanford, Florida, United States WoW Full time

    Position Overview:As a Telecommunications Field Service Specialist at WoW, you will play a crucial role in ensuring the seamless operation of our fiber-to-the-home (FTTH) services. Your expertise will contribute to the delivery of high-quality telecommunications solutions to our valued customers.Key Responsibilities:1. Conduct on-site installations and...


  • Sanford, Florida, United States Holler Classic Full time

    Automotive Service Specialist - Holler Classic Family Collection At Holler Classic Family Collection, we pride ourselves on providing a customer-centric experience across our diverse range of automotive brands. Our dealership operates under a straightforward pricing model, ensuring a transparent and hassle-free environment for our clients. To excel in this...


  • Sanford, Florida, United States Wideopenwest, Inc. Full time

    Position Overview We are seeking a skilled individual to join our team as a Field Service Specialist focusing on Fiber Optic Technology. Key Responsibilities: 1. Conduct installations, maintenance, and troubleshooting of fiber optic systems. 2. Collaborate with clients to ensure optimal service delivery and satisfaction. 3. Maintain accurate records of...


  • Sanford, United States CityVet Full time

    CityVet Receptionist - Client Service Specialist Edmond, Oklahoma Apply Now At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees plays a vital role in creating the positive vibe felt at our offices. Starting a career at...


  • Sanford, United States Southeastern Grocers Full time

    The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactori Customer Service, Associate, Service, Customer, Retail, Grocery, Management


  • Sanford, United States American Air & Heat Full time

    Job DescriptionJob DescriptionCustomer Service Representative-American AirAbout Us: Are you someone who provides service with a smile? Do you enjoy working with people and building lasting relationships? American Air & Heat is a growing company with many advancement opportunities, and we want you to be part of our busy team!Position Summary: We are seeking...


  • Sanford, United States American Air & Heat Full time

    Job DescriptionJob DescriptionCustomer Service Representative-American AirAbout Us: Are you someone who provides service with a smile? Do you enjoy working with people and building lasting relationships? American Air & Heat is a growing company with many advancement opportunities, and we want you to be part of our busy team!Position Summary: We are seeking...


  • Sanford, United States Freeman Holdings Group Full time

    Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with...


  • Sanford, United States Equipment Giant Inc Full time $18 - $20

    Job DescriptionJob DescriptionAbout Us: We are a small, family-owned internet company dedicated to providing exceptional service to our customers. We value teamwork, a friendly work environment, and the opportunity to grow with us.Job Description: We are seeking a motivated and articulate Customer Service Representative to join our team. In this role, you...