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Marketing Lead Specialist

2 months ago

Myrtle Beach, United States Vineswaterexperts Full time

At Vines, we uphold a steadfast commitment to excellence in every facet of our operations. We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills. A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position. Duties & Responsibilities Answer and manage all incoming calls and emails Provide accurate and valid information for the customers Handle questions, complaints, and returns and find appropriate solutions quickly Keep records of customer interaction and process received files. Follow communication procedures and policies. Think, answer, and respond quickly to resolve customer issues and questions about products and services Retain a polite and professional voice and manner at all times Requirements High school diploma or equivalent Ability to handle a lot of incoming calls with great accuracy Knowledge of CRM systems and practices Customer-oriented and passionate about helping others Ability to respond quickly to different requests and characters Excellent multi-tasking and organizational skills Health Plan Vision Service Plan Paid Holidays Paid Time Off (Vacation, Sick Days, Personal Days) Technical Training Programs Incentive Compensation Programs Join The +1,000 and Enjoy 5-star service #J-18808-Ljbffr