Verification Service

3 months ago

Phoenix, United States Prosper.com Full time

**Verification Service & Support Specialist (MLO Required)**

Phoenix, AZ / Operations Loan Verification / Full-Time Employee (VOLUME) Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than a million people gain access to affordable credit with over $20 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, home equity lines of credit (HELOC) and the upcoming launch of our first credit card product. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission. Were on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company thats democratizing finance for all

**About Our Operations Team**

**Our Values** *Accountability at all levels drives results* *Collaboration creates better solutions* *Excellence leads to longevity* *Diversity fuels our innovation* *Simplicity guides our user experience* *Integrity defines all our relationships*

**COVID-19 Vaccination Policy** Prosper is continuing to grow our team during the COVID-19 pandemic, conducting fully remote hiring processes. Our philosophy as a business is to approach the COVID-19 situation with empathy and urgency. Prospers top priority is the health and safety of our employees and of the communities we serve, including our customers, partners, prospects, and candidates. **In accordance with this priority, along with our legal responsibility to provide and maintain a workplace that is safe and free of known hazards, we have adopted a COVID-19 Vaccination Policy which requires all of our employees to receive vaccinations, unless they have an approved accommodation.**

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**The Role** As a Verification Service & Support Specialist, you will multitask in a fast-paced environment, serving our customers quickly through efficient document verification and underwriting. If you are looking to boost your skills on the operations side of home lending, join our team + Provide exceptional service and support to HELOC customers via verbal and written communication

+ Able to manage a pipeline and ensure timely processing of loan/line of credit files

+ Evaluate the accuracy of borrower documentation

+ Calculate income using pay stubs, W2 and tax returns

+ Assess loan attributes and documentation for soundness and accuracy

+ Validate data and as needed, support reporting needs and reviewing for accuracy

+ Ability to interpret and apply required policies and procedures

+ Ensure adherence to required regulations and work under supervision of a manager

+ **Currently hold an active mortgage loan officer license (NMLS/MLO)**

+ 6 months 2 years experience in the financial or mortgage industry preferred but not required (consumer, small business, credit card)

+ Ability to work independently

+ Detail-oriented and accurate

+ Organized and able to multi-task

+ Excellent phone and email etiquette

+ Must be flexible and ready to work in a dynamic production environment

+ Excellent communicate skills, both verbally and written

+ Professional, proactive and solution-oriented

**Preferred Skills/Experience**

+ Personal Banking, Home Preservation, Loss Mitigation experience a plus

+ Working knowledge of relevant consumer lending compliance and risk management

+ BA/BS degree or higher in related field a plus but not required

+ Strong problem-solving and analytical skills

+ Ability to thrive in a dynamic and fast-paced environment

+ Independent thinker and self-starter

+ Proficient with Excel, Word, PowerPoint and Salesforce

+ Willingness to work a shift between Monday through Saturday

#LI-RC1 #IND1

Applicants have rights under Federal Employment Laws.

*California applicants: please click here to view our California Consumer Privacy Act (CCPA) Notice for Applicants, which describes your rights under the CCPA:*

*At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.*

*Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.*

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