Customer Experience Associate
3 weeks ago
Students may only have 5 open job applications at a time. Job Summary Assist in the design, creation, and modification of Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content. Enhance customer experience initiatives by identifying issues, developing solutions, and experimenting new ideas, while also providing support through software and web development. Primary Responsibilities Participates in and documents client needs assessment interviews Complete assigned software and web development tasks Produces and/or formats website content Work with project team to ensure product specifications address the customer business requirements. Performs other duties as assigned. Problem Solving: Identify and solve various pain points within the university and create solutions using various software. Conduct qualitative interviews with students and other key stakeholders, develop customer journey lines and personas, and identify top customer pain points and problems worth solving. Experiment & Prototype: Develop experiments and prototypes to test and validate top solutions. Web/App Development: Create website landing pages to promote and test ideas across Customer Experience projects. Develop web apps to test and support a range of potential solutions across Customer Experience projects. Qualifications To excel in this role, applicants need to demonstrate the following: Currently pursuing a bachelor's and/or minor degree in a relevant field (e.g. Computer Science Major or Minor, Information Technology, etc.). Portfolio of design work including any of the following: web design, web apps, mobile apps etc. Familiarity or proficiency with one or more core modern coding language a strong indicator of fit (e.g. JavaScript top priority, also open to experience with Python, SQL, TypeScript, Rust, Go, Swift, Java etc.). Proficiency in data technologies and tools (e.g. Microsoft Office, Miro, Asana, Qualtrics). Exceptional research and report writing abilities, with conciseness. Juniors and Seniors preferred. Personal Attributes A bias for action, i.e., being able to decide, communicate, act with limited direction. Excellent communication skills, both written and verbal. Detail-oriented and capable of handling and interpreting complex data. Strong problem-solving and critical-thinking abilities. A collaborative mindset with a passion for enhancing the student experience on campus. Education Lower Division Courses Completed Work Experience 3 Months of Directly Relevant Experience Physical Demands Typical office work environment Education Lower Division Courses Completed Work Experience 3 Months of Directly Relevant Experience Physical Demands Typical office work environment Base Rate Per Hour: 14.50
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Customer Experience Associate
7 days ago
Hilo, Hawaii, United States Brigham Young University-Hawaii Full time{"Job Title": "Customer Experience Associate - Communications", "Job Summary": "The Customer Experience Office at Brigham Young University-Hawaii is seeking a student employee to join our team as a Customer Experience Associate - Communications. In this role, you will have the opportunity to utilize your exceptional writing and communication skills to...
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Retail Sales Associate
1 week ago
Hilo, Hawaii, United States Mywirelessgroup Full timeAbout the RoleAs a Retail Sales Associate at My Wireless Group, you will be the face of our company, providing exceptional customer service and sales expertise to our clients. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our business.Key ResponsibilitiesProvide personalized sales and customer service to...
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Customer Experience Specialist
6 days ago
Hilo, Hawaii, United States Brigham Young University-Hawaii Full timeJob SummaryAs a key member of our team, you will play a crucial role in enhancing the student experience on campus. You will assist in the design, creation, and modification of Web sites, analyzing user needs to implement Web site content, graphics, performance, and capacity. Your expertise in software and web development will enable you to convert written,...
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Customer Experience Specialist
7 days ago
Hilo, Hawaii, United States Brigham Young University-Hawaii Full timeJob SummaryAs a key member of our team, you will play a crucial role in enhancing the student experience on campus. Your primary responsibilities will include participating in client needs assessment interviews, completing assigned software and web development tasks, and producing and/or formatting website content. You will work closely with the project team...
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Customer Service Retail Associate
4 weeks ago
Hilo, Hawaii, United States HPM Building Supply Full timePosition OverviewStarting compensation for the Customer Service Retail Associate is $18.00 per hour.The anticipated salary range for this role includes:Customer Service Retail Associate I: $18.00 per hourCustomer Service Retail Associate II: $18.50 to $21.15 per hourHPM Building Supply is looking for a dedicated full-time Customer Service Retail Associate to...
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Customer Support Associate
2 weeks ago
Hilo, United States Vcheck Full timeAbout Vcheck Vcheck is a human-led, technology-enabled due diligence background check firm, annually conducting over 18,000 international investigations. We specialize in risk-based assessments for lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. Our hybrid approach delivers the financial...
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Hub Student Associate
2 weeks ago
Hilo, Hawaii, United States Brigham Young University-Hawaii Full timeJob SummaryWe are seeking a motivated and enthusiastic student to join our team at The HUB as a Hub Student Associate. In this role, you will have the opportunity to interact with customers, provide excellent service, and contribute to creating a welcoming and friendly atmosphere.Key ResponsibilitiesOperational Oversight: Assist in overseeing the daily...
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Customer Service Retail Associate
4 weeks ago
Hilo, Hawaii, United States Hpmhawaii Full timePosition OverviewWe are currently seeking a dedicated **full-time Retail Specialist** to join our team. This role is essential in ensuring that our customers receive the products they require, serving as the first point of contact when an order is placed. Your efforts will significantly influence our customers' overall experience with our company.About UsAs...
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Vision Associate>
2 months ago
Hilo, United States Walmart Full timeWalmart - 325 E Makaala St - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist...
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Guest Experience Agent
7 days ago
Hilo, United States Kualoa Ranch Hawaii Full timeJoin a company that is involved in many diverse operations in one of the most beautiful places in Hawai'i. Kualoa Ranch Hawai'i has enjoyed a proud past and looks forward to an exciting future. A team committed to Hawai'i . . . its history, community, visitors & each other. Be a part of it! Share with our guests the beauty, history and culture of Hawai'i!...
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Retail Sales Associate
1 week ago
Hilo, Hawaii, United States TJ Maxx Full timeJob Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...
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Retail Sales Associate
14 hours ago
Hilo, Hawaii, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...
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Travel Nurse RN
1 week ago
Hilo, Hawaii, United States GO Healthcare Staffing Full timeJob Summary: We are seeking a skilled Travel Registered Nurse with ER experience to join our team at GO Healthcare Staffing.About the Position: This 12-hour night shift travel position requires a nurse with at least 2 years of experience in the Emergency Room. The ideal candidate will have an active RN license and be certified in BLS and/or ACLS by the...
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Customer Service Associate
3 months ago
Hilo, United States Par Pacific Full timeBuild a Progressive Career Home with One of Hawaii's Largest Companies Salary Range: $15.50 - $19.50 Hourly $3.00 shift differential eligibility Work Location: Kaumana Dr., Hilo, HI Howzit? You may not be familiar with Par Pacific Holdings, Inc., but we ranked #5 on Hawaii Business magazine's Top list of the state's largest companies by...
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Healthcare Experience Specialist
1 week ago
Hilo, Hawaii, United States HMSA Full time{"Job Title": "Health Plan Specialist", "Job Description": "Key ResponsibilitiesDeliver exceptional customer experiences that meet and exceed customer expectations.Build strong relationships with customers by becoming their trusted advisor and delivering on commitments.Analyze customer needs and propose solutions that meet their specific needs, issues, and...
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Customer Service Representative
11 hours ago
Hilo, Hawaii, United States Par Pacific Full timeBuild a Progressive Career with Par Pacific Holdings, Inc.We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at one of our Hele convenience stores in Hilo, HI.About the Role:Provide exceptional customer service to our valued customers, ensuring a positive and memorable experience.Accurately ring up sales on our...
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Customer Service Representative
7 days ago
Hilo, Hawaii, United States Par Pacific Full timeBuild a Progressive Career with Par PacificSalary Range: $19.50 HourlyWe offer a competitive salary and opportunities for advancement in our organization.Work Location: Kaumana Dr., Hilo, HIAs a Customer Service Associate with Par Pacific, you will be part of a dynamic team that delivers fuel to America and provides excellent customer service to our...
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Spine Specialist Associate
5 days ago
Hilo, Hawaii, United States Globus Medical Full timeJob Title: Associate Spine SpecialistGlobus Medical is a leading manufacturer of spinal implants and surgical instruments. We are seeking an Associate Spine Specialist to join our team.Job Summary:The Associate Spine Specialist will work closely with the Spine Territory Manager to develop and execute sales strategies, manage inventory, and provide...
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Retail Sales Associate
3 days ago
Hilo, Hawaii, United States CVS Health Full timeCVS Health Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at CVS Health.Key Responsibilities:Provide exceptional customer service by anticipating and meeting customer needsIdentify and resolve potential service issues in a timely and professional mannerPerform various sales floor duties,...
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Customer Service Representative
1 week ago
Hilo, Hawaii, United States Kualoa Ranch Hawaii Full timeJob SummaryKualoa Ranch Hawaii is seeking a highly skilled and customer-focused individual to join our team as a Guest Experience Agent - Ticketing Agent. This role is responsible for providing exceptional service to guests, wholesale agencies, and vendors, while promoting and selling tours, packages, and products.Key ResponsibilitiesDeliver Outstanding...