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Customer Service Security Specialist

1 month ago


Apopka, United States Get Secured Inc Full time

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Wellness resources

Benefits/Perks

Competitive Compensation

Benefits Package

Career Growth Opportunities

Job Summary

We are seeking a Security Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, has strong communication skills, and is calm under pressure.

Responsibilities

Develop and maintain strong relationships with key accounts

Identify and pursue new business opportunities within existing accounts

Collaborate with cross-functional teams to ensure customer satisfaction

Prepare and deliver sales presentations to potential clients

Provide ongoing support and account management to ensure customer retention

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Excellent verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Strong sales and business development skills

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