Client Activation Manager
4 weeks ago
We are seeking a skilled Client Activation Manager to lead the successful rollout of our revenue cycle solutions across a diverse range of healthcare clients. This role involves working closely with clients to understand their unique needs, managing the implementation process from planning through go-live, and ensuring a smooth transition to our solutions. The ideal candidate will have a strong background in project management, a deep understanding of healthcare revenue cycle processes, and a proven track record of delivering projects on time and within budget.
Company Overview:
Health Business Solutions (HBIZ), founded in 2002, is a high-impact, transitional outsourcing firm that provides near-term relief to overturn denied claims and accelerate cash while concurrently working with providers and health systems to address Revenue Cycle under-performance.
Key Responsibilities:
• Project Planning and Management: Develop detailed project plans that outline key milestones, deliverables, and resource allocation. Manage the entire project lifecycle, ensuring timely completion of each phase.
• Client Engagement: Serve as the primary point of contact for clients throughout the implementation process. Facilitate meetings, provide regular updates, and ensure all client concerns are addressed promptly.
• Cross-functional Collaboration: Work closely with sales, product, IT, and operations teams to ensure project requirements are clearly understood and met. Facilitate effective communication between internal teams and clients.
• Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and make adjustments as needed to ensure objectives are achieved.
• Training and Support: Coordinate the development and delivery of training materials and sessions for clients. Provide ongoing support during the post-implementation phase to ensure successful adoption of our solutions.
• Quality Assurance: Ensure all implementation activities meet our high standards of quality and compliance with industry regulations. Conduct post-implementation reviews to identify areas for improvement.
Qualifications:
• Bachelor’s degree in Business, Healthcare Administration, Information Technology, or a related field.
• 4+ years of project management experience, preferably in healthcare IT or revenue cycle management.
• Strong understanding of revenue cycle management processes and challenges within the healthcare industry.
Knowledge of Smartsheet and other project management tools.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously and work under tight deadlines.
• Proficiency in project management software and tools.
• Familiar with project management disciplines
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