Current jobs related to Desktop Support Analyst - New York - Barrow Wise Consulting, LLC

  • IT Desktop Support Analyst

    3 months ago

    New York, United States Global Channel Management Full time

    About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires: OnSite 5 days a week. 3 years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamViewer. ...

  • Desktop Support Analyst

    1 week ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Desktop Support Analyst in New York, New York. This role revolves around providing technical support, managing hardware and software issues, and ensuring the smooth operation of computer systems within our organization. As a Desktop Support Analyst, you will be a...

  • Desktop Support Analyst

    3 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity to a Desktop Support Analyst in our IT Software team in Brooklyn, New York. As a Desktop Support Analyst, you will be responsible for providing essential support in maintaining and managing the computer hardware of the team, resolving technical issues, and ensuring the...

  • Desktop Support Analyst

    2 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Desktop Support Analyst to join our team in New York. In this role, you will provide IT support, including the handling of software upgrades and staff moves. This role offers a contract to permanent employment opportunity. Responsibilities:• Provide Level 1 IT support and potentially Level 2 IT support...

  • Desktop Support Analyst

    4 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Desktop Support Analyst in the Non-Profit industry, based in Bronx, New York. You will be part of a team that provides comprehensive technical support to our users, ensuring smooth and efficient operations. This position involves a wide range of tasks, including...

  • Desktop Support Analyst

    3 months ago

    New York, United States Barrow Wise Consulting, LLC Full time

    Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. Responsibilities: ...

  • Support Analyst

    3 weeks ago

    New York, United States Squarepoint Capital Full time

    Role: Support AnalystTeam: Technology Operations Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise...

  • Desktop Support Specialist

    3 weeks ago

    New York, New York, United States Global Channel Management Full time

    Position Overview: IT Desktop Support AnalystThe IT Desktop Support Analyst is responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a minimum of 3 years of experience in desktop support and a strong commitment to delivering exceptional service.Key Requirements:Availability for...

  • IT Desktop Support Specialist

    1 month ago

    New York, New York, United States Global Channel Management Full time

    About the JobGlobal Channel Management is seeking an experienced IT Desktop Support Analyst to join our team in New York.The ideal candidate will have at least 3 years of experience in IT desktop support and a strong understanding of networking systems and protocols.Key ResponsibilitiesProvide exceptional customer service to C-Suite executives and other...

  • IT Desktop Support Specialist

    1 month ago

    New York, New York, United States Global Channel Management Full time

    About the JobIT Desktop Support Analyst RoleAt Global Channel Management, we are seeking a skilled IT Desktop Support Analyst to join our team.Key Responsibilities:\u2022 Provide exceptional customer service to our C-Suite team in our New York office\u2022 Resolve help desk issues, including troubleshooting hardware and software problems\u2022 Perform user...

  • IT Desktop Support Specialist

    1 month ago

    New York, New York, United States Global Channel Management Full time

    About the JobIT Desktop Support Analyst RoleAt Global Channel Management, we are seeking an experienced IT Desktop Support Analyst to join our team.Key Responsibilities:* Provide exceptional customer service to our C-Suite team in our New York office* Resolve help desk issues, including troubleshooting hardware and software problems* Perform user...

  • Desktop Support Specialist

    4 weeks ago

    New York, New York, United States Barrow Wise Consulting, LLC Full time

    Desktop Support Analyst Job DescriptionBarrow Wise Consulting, LLC is seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.Key...

  • Support Analyst

    4 months ago

    New York, United States Squarepoint Capital Full time

    Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...

  • Desktop Support Specialist

    1 week ago

    New York, New York, United States Gotham Technology Group Full time

    Job Title: Jr. Desktop/Helpdesk Support AnalystLocation: New York, NYType: 6-12 month contractShift: 10:00 AM - 7:00 PMAbout the Role:Gotham Technology Group is seeking a Jr. Desktop/Helpdesk Support Analyst to join their team. The ideal candidate will have a strong foundation in IT support and excellent customer service skills.Key Responsibilities:Provide...

  • Desktop Support Specialist

    2 weeks ago

    New York, New York, United States Squarepoint Capital Full time

    Job Title: Desktop Support AnalystAt Squarepoint Capital, we are seeking a highly skilled Desktop Support Analyst to join our Technology Operations team. As a key member of our support team, you will be responsible for providing top-notch support to our global community of users.Key Responsibilities:Provide 24x5 support to our global community of users,...

  • Desktop Support Specialist

    2 weeks ago

    New York, New York, United States Gotham Technology Group Full time

    Job Title: Junior Desktop/Helpdesk Support AnalystLocation: New YorkType: ContractShift: 10:00 AM - 7:00 PMAbout the Role:Gotham Technology Group is seeking a Junior Desktop/Helpdesk Support Analyst to provide Level 1 desktop support to end-users, troubleshooting and diagnosing hardware and software issues. The ideal candidate will have a strong foundation...

  • Senior Desktop Analyst

    4 days ago

    New York, New York, United States Phaxis Full time

    Job Title: Senior Desktop AnalystJob Summary: We are seeking a highly skilled Senior Desktop Analyst to join our team at Phaxis. The successful candidate will be responsible for providing technical support and services to our lawyers and staff, with a focus on desktop and remote access support.Key Responsibilities:Provide technical support and services to...

  • Desktop Support Specialist

    3 weeks ago

    New York, New York, United States Barrow Wise Consulting, LLC Full time

    Desktop Support Analyst Job DescriptionAre you a problem-solver with a passion for emerging technologies? Do you enjoy working in a collaborative environment and providing excellent customer service? We're looking for a skilled Desktop Support Analyst to join our team at Barrow Wise Consulting, LLC.Key Responsibilities:Provide technical support for our NYC...

  • Desktop Support Specialist

    2 weeks ago

    New York, New York, United States Solomon Page Full time

    Job Title: Desktop/Mobile Support AnalystOur client, a leading global investment manager, is seeking a highly motivated Desktop/Mobile Support Analyst to join their IT Infrastructure department. As a key member of the team, you will work closely with the Technology team and users to implement, maintain, and support all desktop environments globally.Key...

  • Desktop Support Specialist

    4 days ago

    New York, New York, United States Barrow Wise Consulting, LLC Full time

    At Barrow Wise Consulting, LLC, we are seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will play a critical role in providing technical support to our clients. Your primary responsibilities will include assisting with IT technical support duties, diagnosing and maintaining systems and peripherals, and providing...

Desktop Support Analyst

2 months ago

New York, United States Barrow Wise Consulting, LLC Full time

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.

Responsibilities:

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties:

  • Assist with IT technical support duties. Diagnose, maintain, and support systems and peripherals.
  • Image, install, and configure desktops or laptops; install software; install peripheral devices such as printers, scanners, and other hardware.
  • Provide support for the use of Smartboards and IT-related equipment.
  • Perform root cause analysis of technical issues to identify the problem's source, determine possible solutions, Test and implement solutions, when necessary, and escalate incidents to lead technicians or the appropriate support groups.
  • Perform user password resets in Active Directory.
  • Provide excellent customer-focused service to ensure customer satisfaction by providing timely responses and resolution of problems.
  • Manage individual ticket queues. Provide informative ticket updates describing steps taken through problem resolution. Contact end-users to clarify issues as needed.
  • Conduct periodic local travel to remote sites within the five (5) boroughs of NYC as required.
  • Able to lift to 50 lbs
  • Work on-site in NYC
An ideal candidate has the following:
  • S. Citizenship
  • Minimum: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
  • Minimum 2 Years of experience working in an IT desktop support team-based collaborative environment.
  • Minimum 2 Years of experience providing customer service to diverse user groups, problem-solving in an organizational structured environment.
  • Minimum 2 Years of experience supporting Microsoft Windows 10 and Office 365 in an enterprise environment.
  • Minimum 2 Years of experience supporting MACs.
  • Minimum 2 Years of experience working with and/or knowledge of remote desktop tools.
  • Minimum 2 Years of experience providing support via phone, remotely, email, and in-person.
  • Minimum 2 Years of experience using a ticketing system (e.g., familiarity with Service Now).


Join the team at Barrow Wise Consulting, LLC, for a fulfilling and engaging experience Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply.

Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.