PT Front Desk Agent

3 months ago


North Canton, United States Remington Full time
Job Description

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description

5251 Landmark Blvd, North Canton, Ohio 44720

We're off I-77, a mile from Akron-Canton Airport, and our free shuttle covers a five mile radius. The Pro Football Hall of Fame, business headquarters, and shopping can be reached in 10 minutes. Enjoy breakfast and dinner in The Garden Grille® or 24-hour drinks and snacks in the Pavilion Pantry®. WiFi and parking are on us and we have meeting space available.

Requirements

What we are looking for
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

  • Front Desk Agent

    1 month ago


    Canton, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Canton [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    2 months ago


    North Charleston, United States Wingate by Wyndham Charleston Airport Full time

    Front Desk Agent Overview The Front Desk Agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent>

    6 months ago


    North Wales, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Staybridge Montgomeryville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...


  • Canton, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Hyatt Place Canton. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the Front Desk.Key Responsibilities:Greet and welcome guests,...

  • Front Desk Agent

    2 months ago


    North Canton, United States Hyatt Place Canton Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Canton, Ohio, United States Best Western Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and experienced Front Desk Agent to join our team at Best Western. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Verify...


  • Canton, Ohio, United States Remington Full time

    Job Overview We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth and enjoyable stay. Responsibilities * Greet and welcome guests, checking them in and out of the hotel...

  • Front Desk Supervisor

    4 months ago


    North Troy, United States Jay Peak Resort Full time

    The Front Desk Supervisor coordinates Front Desk operations during their shift including managing Front Desk Agents, Night Audit, Valet/ Bellman and Concierge employees by performing the following duties personally or through subordinate supervisors. Front Desk, Supervisor, Hotel

  • Front Desk Agent

    1 month ago


    North Miami Beach, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 19900 West Country Club Drive [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and transactions;...


  • Canton, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Hyatt Place Canton, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service to our guests.Key...


  • North Platte, Nebraska, United States Wilkinson Companies Full time

    Front Desk Agent Full TimeWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at our Holiday Inn Express location in North Platte, Nebraska. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay...


  • North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentLocation: Residence Inn Montgomeryville, 1110 Bethlehem Pike North Wales, PA 19454Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Montgomeryville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless...


  • Canton, Ohio, United States Hyatt Place Canton Full time

    Job SummaryAs a Front Desk Agent at Hyatt Place Canton, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.Responsibilities:Guest...


  • North Platte, Nebraska, United States Wilkinson Companies Full time

    Job Title: Front Desk Agent Part TimeWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at our Holiday Inn Express location in North Platte, Nebraska.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, ensuring a smooth and pleasant stay. This includes...


  • North Augusta, South Carolina, United States Crowne Plaza Riverside Village Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crowne Plaza Riverside Village. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless check-in and check-out experience.Key...


  • North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentAt Residence Inn Montgomeryville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries regarding hotel...


  • North Miami Beach, Florida, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupAs a Front Desk Agent at Davidson Hospitality Group, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibilities will include:Key Responsibilities:Greet and welcome guests with a friendly attitudeEfficiently handle check-in and check-out...


  • North Canton, Ohio, United States Hyatt Place Canton Full time

    Job SummaryAs a Front Desk Agent at Hyatt Place Canton, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key Responsibilities:Register...


  • North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentResidence Inn Montgomeryville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to...


  • Canton, Georgia, United States Best Western Cherokee IA Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Agent to join our team at Best Western Cherokee IA. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register and assign rooms to guests in a timely and efficient...