![Residence Inn Montgomeryville](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
1 month ago
Compensation Type:
Hourly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:Residence Inn Montgomeryville
1110 Bethlehem Pike North Wales, PA 19454Overview:
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
-
Front Desk Agent
4 weeks ago
North Wales, United States Courtyard Montgomeryville Full timeCompensation Type: Hourly Highgate Hotels: Courtyard by Marriott Montgomeryville PA Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding...
-
Front Desk Agent
2 days ago
North Adams, United States TOURISTS Full timeClick here to view the full job posting {target="_blank" rel="noopener noreferrer"} JOB TITLE: Front Desk Agent LOCATION: TOURISTS hotel EMPLOYMENT CLASSIFICATION: Hourly, Non-Exempt, Full-Time and Seasonal Part-time REPORTS DIRECTLY TO: Guest Experience Manager / Front Office Director; Collaborates with: Housekeeping attendants, Maintenance Technicians, F&B...
-
Front Desk Agent
2 months ago
North Wales, United States Courtyard Montgomeryville Full timeCompensation Type: Hourly Highgate Hotels: Courtyard by Marriott Montgomeryville Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding...
-
Front Desk Agent
1 month ago
North Miami Beach, United States Newport Beachside Hotel & Resort Full timeProperty Description: Newport Beachside Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk,...
-
Front Desk Agent
1 month ago
North Miami Beach, United States Turnberry Associates Full time** Front Desk Agent** **Job Category****:** Guest Services **Requisition Number****:** FRONT04586 Showing 1 location **Job Details** **Description** You are headed to a fresh start at the newly renovated Residence Inn by Marriott Aventura Mall; we are looking for dedicated Front Desk Agent to join our Team. Essential Job Functions: * Welcome and register...
-
Front Desk Full Time
5 months ago
North Wales, United States Total Performance Physical Therapy Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offVision insurance This position is located at Limekiln Pike and Lower State Road.This is a fulltime front desk position in a well-established physical therapy organization with extremely busy clinics. Tasks include patient...
-
Front Desk Agent
2 months ago
North Miami Beach, United States Crescent Hotels & Resorts Full time** Front Desk Agent - All Shifts Available** * Share: Email ** Newport Beachside Hotel & Resort** 339 Room Resort **Our Resort** Situated beachfront in the heart of Sunny IslesNorth Miami Beach, the beautiful AAA-rated Newport Beachfront Resort and Spa elevates the Miami Beach Resort experience. Escape to this treasured place where iconic design, rich...
-
Front Desk Sales Associate
2 months ago
North Wales, United States Massage Envy Franchising, LLC Full timeOverview PCRK Group is hiring for a Part-Time Front Desk Sales Associate in North Wales, PA. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We’re...
-
Medical Front Desk Rock Star
3 months ago
North Wales, United States Total Performance Physical Therapy Full timeJob DescriptionJob DescriptionBenefits:Company partiesDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance We presently have openings in our Hatfield and Harleysville clinics.1. Front Desk - Work with our other rocks starts at the front desk to perform phone management,...
-
Front Desk Medical
3 months ago
North Wales, United States Total Performance Physical Therapy Full timeJob DescriptionJob DescriptionWe are a physical therapy, woman owned business who focus is on treating the patient, not the diagnosis. This is a part-time position, in a well-established clinic. Your schedule will be Monday and Wednesday 12:00 pm to 8:00 pm and Fridays from 9:00 am to 5:00 pm.This position may be for you if you are a positive,...
-
Front Desk Sales Associate
2 weeks ago
North Wales, United States PCRK Group Full timeJob DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in North Wales, PA.PCRK Group has full-time and part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service...
-
Front Desk Sales Associate
2 months ago
North Wales, United States PCRK Group Full timePCRK Group is hiring for Full & Part Time Front Desk Sales Associate in North Wales, PA. If you want to know about the requirements for this role, read on for all the relevant information.PCRK Group has full-time and part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by...
-
Front Desk Sales Associate
3 months ago
North Wales, United States PCRK Group Full timeJob DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in North Wales, PA.PCRK Group has full-time and part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service...
-
Night Audit/Front Desk Agent
2 months ago
North Platte, United States Holiday Inn Express Full timeAs a night audit/front desk agent, you will represent the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and...
-
Front Desk Agent
1 month ago
North Charleston, United States Fairfield Inn & Suites Charleston Airport Convention Center Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
-
Front Desk Agent
2 months ago
North Charleston, United States Lexima Full timeWe're looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel (both 7a -3p and 3p-11p shift). You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate...
-
Front Desk Agent
3 months ago
North Miami Beach, United States Turnberry Associates Full time** Front Desk Agent (Full Time)** **Job Category****:** Guest Services **Requisition Number****:** FRONT04812 Showing 1 location **Job Details** **Description** You are headed to a fresh start at the newly renovated Courtyard by Marriott Aventura Mall; we are looking for dedicated Front Desk Agent to join our Team. Essential Job Functions: * Welcome and...
-
Front Desk Agent/Relief Night Auditor
1 month ago
North Miami Beach, United States Turnberry Associates Full time** Front Desk Agent/Relief Night Auditor** **Job Category****:** Guest Services **Requisition Number****:** FRONT04541 Showing 1 location **Job Details** **Description** At Courtyard we have everything you need to move forward with your new career at the newly renovated Courtyard by Marriott Aventura Mall; we are looking for a dedicated Relief Night Auditor...
-
Front Desk Agent
4 weeks ago
North Conway, United States White Mountain Hotel & Resort Full timeJoin Our Front Desk Team at The White Mountain Hotel & Resort Are you looking for a dynamic and rewarding role in hospitality? The White Mountain Hotel & Resort is seeking passionate individuals to enhance our Front Desk Team, with both full-time and part-time positions available. What You'll Do: Engage directly with guests to create memorable experiences...
-
North Platte, United States Wilkinson Lodging LLC Full timeWe are now hiring a Full Time Front Desk Agent at our Best Western Plus location in North Platte, Nebraska. This is a Night Audit position with overnight hours from 10 pm to 6 am. As a front desk agent, you will represent the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest experiences...