Customer Service Partner

3 weeks ago


Chicago, United States Allianz Trade in North America Full time

This position is in Lisle, IL, but for greater reach, we are putting Chicago, IL as the job location

Job Purpose: You will be responsible for managing and resolving client requests and issues across multiple channels and segments while at the same time liaising with the Direct Sales Force to support Allianz Trade Americas in business production.

Key Responsibilities:

  • Answers customer requests over the phone or email on various topics across all core functions with a sense of urgency.
  • Works closely with the Direct Sales Force and broker partners to accurately expedite new business application input with offshore partners
  • Manages a large portfolio of policies with key responsibilities to include: Communication with the Direct Sales Force and broker partners in regards to policy renewal changes, policy construction & policy distribution
  • Responsible for managing collection of past due invoices and other policy items for assigned portfolio
  • Identifies process improvements based on exposure to client issues and concerns that directly impact retention and new business production
  • Support implementation of Voice of the Customer initiatives in the region.

Key Experience:

  • Strong people skills and ability to manage external customers including broker partners and internal agents
  • High level of organization
  • High level of computer literacy with an ability to quickly acclimate to new systems.
  • Prior customer service experience

Key Requirements:

  • Bachelors Degree required
  • 1-2 years of Customer service or administrative experience
  • Spanish speaking is a plus
  • Highly computer literate with proficiency in Word, Excel and similar software.

Key Skills:

  • Exceptional internal & external client service mentality
  • Excellent trouble shooting skills
  • Ability to assimilate and apply information from multiple functions
  • Excellent written and verbal communication skills
  • Excellent technical and analytical skills
  • Proven ability to manage multiple work functions in a high volume setting
  • Self motivated & team player

by Jobble



  • Chicago, United States Clarity Partners, LLC Full time

    Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contact for...


  • Chicago, United States Talent_grids Full time

    SENIOR TALENT SERVICES PARTNER THIS ROLE WILL BE BASED IN EITHER CHICAGO, NEW YORK OR SUNNYVALE CA, DEPENDING ON WHICH LOCATION THE APPLICANT CHOSEN FOR THE ROLE IS CURRENTLY RESIDINGLinkedIn was built to help professionals achieve more in their careers and every day millions of people use our products to make connections, discover opportunities and gain...


  • Chicago, United States RealREPP LLC Full time

    RealREPP, a full service recruiting firm, is currently partnered with a large insurance company with a national presence in recruiting for several Customer Service Representative positions throughout the United States. These opportunities will focus on providing a high level of customer service to existing and new customers.This opportunity offers an...


  • Chicago, United States Value City Furniture Full time

    ** Customer Service Associate** *Share by Email* Location: VCF ELSTON #160 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The...


  • Chicago, United States Reddit Full time

    Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth Proactively construct upfront and joint business plans with top clients Establish mutu Sales, Finance, Client, Customer, Senior, Relationship, Technology, Business Services


  • Chicago, United States Aerzen USA Corporation Full time

    Job DescriptionJob DescriptionDescription:Who we are:Aerzen USA Corporation is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food,...


  • Chicago, United States Bimbo Bakeries USA Full time

    **Customer Service Analyst** req39534 **Employment Type**: Regular **Location**: CHICAGO,IL **_Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!_** **_More than...


  • Chicago, United States Clarity Partners LLC Full time

    Description: **Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring!** **Responsibilities**: - Provide proper resolutions and deliver accurate information for customer account related questions, concerns and requests while fully adhering to all policies, procedures, and protocols. -...


  • Chicago, United States Green Office Partner Full time

    Job Description Job Description CHICAGO: Green Office Partner is hiring a highly skilled Chicago-based Field Deployment Engineer as part of our growing nationwide Installation Team! Green Office Partner specializes in the service and support of Imaging and Document Management Solutions. Having been named the #1 Best Place to Work in Chicago by Crain’s...


  • Chicago, United States Green Office Partner Full time

    Job DescriptionJob DescriptionCHICAGO: Green Office Partner is hiring a highly skilled Chicago-based Field Deployment Engineer as part of our growing nationwide Installation Team! Green Office Partner specializes in the service and support of Imaging and Document Management Solutions.Having been named the #1 Best Place to Work in Chicago by Crain’s Chicago...


  • Chicago, United States Workoo Technologies Full time

    About the job Customer Service Representative The Customer Service Rep position is actually full time based upon an anticipated timetable of 35-40 hrs each week, Sunday- Sunday. Workers are actually needed to possess flexibility to work any one of our 8-hour shift timetables in the course of our typical organization hours of 5:00 am-10:00 pm true time....


  • Chicago, United States Serenity Trails Travel Co Full time

    Job Title: Customer Service for Travel (Remote) Job Type: Part-Time/Full-Time Available Company Overview: At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel...

  • Client Partner

    4 weeks ago


    Chicago, United States The Second City Works, Inc. Full time

    1616 N Wells St, Chicago, IL 60614, USA Req #286 Tuesday, April 9, 2024 Client Partner About The Second City Second City Works is the professional services arm of The Second City, the premier brand in improv-based sketch comedy. Second City Works focuses on helping organizatio ns tackle real business problems by leveraging T he Second C ity’s unique per...


  • Chicago, United States Serenity Trails Travel Co Full time

    Job Title: Remote Customer Service For Travel Job Type: Part-Time/Full-Time Available Company Overview: At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel...

  • Solutions Engineer

    1 month ago


    Chicago, United States Green Office Partner Full time

    Job DescriptionJob DescriptionJob Title: Solutions Engineer (Print Management Software, Document Management Software, Workflow Analysis)Company Overview: Green Office Partner is a leading provider of managed print services, digital transformation, and document management solutions, serving national medium to large businesses across various sectors, including...

  • Solutions Engineer

    4 weeks ago


    Chicago, United States Green Office Partner Full time

    Job DescriptionJob DescriptionJob Title: Solutions Engineer (Print Management Software, Document Management Software, Workflow Analysis)Company Overview: Green Office Partner is a leading provider of managed print services, digital transformation, and document management solutions, serving national medium to large businesses across various sectors, including...


  • Chicago, United States Snowflake Computing Full time

    Build the future of data. Join the Snowflake team. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how...


  • Chicago, United States Rödl & Partner Full time

    Description Due to our continued growth, we have a Danish Certified Public Accountant (Autoriseret Revisor) position available in one of our U.S. offices for an individual who wants to be part of a fast-growing, dynamic firm. This role will require working in our Copenhagen office for a year before relocating to Chicago, IL. This role will require heavy...

  • Danish Tax Consultant

    4 weeks ago


    Chicago, United States Rödl & Partner Full time

    Description Due to our continued growth, we have a Danish Tax Consultant (Statsautoriseret Revisor) position available in one of our U.S. offices for an individual who wants to be part of a fast-growing, dynamic firm. This role would require working in our Copenhagen office for a year before relocating to Chicago, IL. This role will require heavy involvement...

  • Customs Service

    1 day ago


    Chicago, United States HirePro US Full time

    **Responsibilities**: **Customs Documentation**:Prepare and review customs documentation, including commercial invoices, packing lists, and other required paperwork. Ensure accuracy and compliance with customs regulations for import and export activities. **Customs Clearance**:Interface with customs authorities to facilitate the smooth clearance of...