Social Media Manager

5 days ago

Washington, United States Optima Global Solutions Full time

Optima Global Solutions Inc. is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts. Currently, we are hiring for a Social Media Lead. POSITION SUMMARY: We are looking for a Social Media Lead to support the Communications Team within the Defense Healthcare Management Systems (DHMS) Program Executive Office (PEO). This person will manage all aspects of PEO DHMS' social media presence, working across Program Management Offices to develop and implement strategic campaigns that proactively disseminate effective messages conveying the DHMS mission, objectives, and milestones to internal and external stakeholders. This person should drive work independently, accurately prioritize responsibilities, and develop informed recommendations. JOB RESPONSIBILITIES: Develop and implement social media strategies: Create comprehensive communication strategies that align with PEO DHMS' goals and objectives. This involves understanding the target audience and identifying key messages from Program Management Offices. Own development and management of a shared social media calendar, coordinating with Program Executive Offices and Program Management Offices to ensure alignment and consistency; ensures deadlines are communicated to cross-functional teams. Create and manage engaging and informative content & our social media presence: Partner with graphic support to produce engaging and informative content for various platforms and convert long-form content into microcontent for Facebook and LinkedIn. Post and manage content across social media accounts, engage with audiences to drive positive interactions, and moderate or remove comments as needed to maintain alignment with our mission. Support talent engagement and branding: Craft compelling narratives tailored for LinkedIn, with a focus on professional storytelling that highlights DHMS as an employer of choice. Support broadening the reach and effectiveness of DHMS' recruitment efforts by exploring and integrating new online platforms and strategies to attract a wider and more diverse pool of candidates. Positively represent and strengthen our brand and image of the US government: Uphold the highest standards of professionalism and respect in engaging all stakeholders. Present our organization in the best light and contribute to improve the public image of DHMS. Manage stakeholders and drive strategic engagement: Collaborate with internal partners, subject matter experts and leadership to ensure accuracy and appropriateness of content. Participate in meetings and monitor conferences and public engagements to ensure cohesive messaging. Evaluate, report, and continuously improve: Track and measure the effectiveness of communication campaigns and initiatives using appropriate metrics. Prepare reports and presentations to showcase the impact of communication efforts and provide recommendations for improvement. Leverage analytics to guide content strategy and optimize content positioning. Stay updated on trends: Stay informed about emerging trends, best practices, and advancements. Perform special projects and/or other duties as assigned or required. BASIC JOB REQUIREMENTS: Minimum 3-5 years of experience managing Social Media content (Facebook and LinkedIn). Minimum 5 years in Communications-related fields. Experience with health information technology is a plus. Exceptional attention to detail and teaming ability is a must. Outstanding written communication skills, strong interpersonal skills. U.S. citizenship required; CAC preferred. KEY COMPETENCIES: Meticulous attention to detail and follow-through is a must; performs tasks with high degree of accuracy, efficiency, and timeliness. Excellent verbal and written communication skills. Excellent organization and time management skills; ability to meet deadlines. Ability to handle competing priorities and work effectively in a challenging, fast-paced environment. Ability to work independently, set priorities, plan workflow, and take initiative. Ability to team with others and to persuade effectively, influence and negotiate, as appropriate. Recognize and maintain highest levels of confidentiality. Strong interpersonal and communication skills to develop effective working relationships with staff while demonstrating a positive, personal and professional image; highly responsive. Ability to represent the BCG/BCG Fed brand well to a variety of external audiences, including search firms and candidates. Ability to analyze and present data in a meaningful way. Flexible, positive team player; outstanding customer service orientation. Ability to handle difficult situations with poise, tact and to maintain confidentiality at all times and exhibit good judgment. Ability to work independently, to take initiative and to overcome obstacles. Interested candidates, please apply online with a detailed resume and contact information. Thank you. #J-18808-Ljbffr

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