Customer Service Representative
3 weeks ago
GFL Benefits: Compensation - $17/hr 15 days of paid time off Competitive medical, dental, and vision plan options Paid Parental Leave 401(k) with an employer match up to 4% AND MORE The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key Responsibilities: Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. Communicate clearly and concisely with on-the-road employees to give instructions and assistance. Answer incoming and make outgoing customer telephone calls. Receive and resolve, within established guidelines, customer questions and concerns. Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. Track customer information and concerns and enter data into database. Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. Maintain new account files. Work with supervisors to ensure that all missed stops and special pick ups are completed daily. Provide timely and accurate information regarding missed stops or other customer concerns. Generate call-in work orders for drivers Download, distribute and answer all customer inquiries received via email. Take web request and process payments by phone. Process customer payments via internet and take cash payment’s as needed. Enter new subscription residential accounts into system. Run credit checks on new customers. Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. Key all new/cancelled accounts into Tower system and verify in system. Scan all contracts into system and maintain records of them. Assist in completing the Affirmative Action log for all applicants. Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. May provide back up assistance for Office Coordinator. Perform other duties and responsibilities as required or requested by management. Requirements: High School Diploma or GED. One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns. Ability to work in fast-paced environment, meet time deadlines and perform under pressure. Possess good organizational skills and record keeping skills. Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and Excel. Good problem solving ability. Excellent data entry skills. Physical/Mental Demands: Ability to stand, sit, walk, use hands and fingers, talk and hear. Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: Work in indoor office environment 95% of the time. Noise level is usually moderate. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com #J-18808-Ljbffr
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Customer Service Representative
3 weeks ago
Morton, United States Pursuit Aerospace Full timeJob Title: Customer Service Representative Location: Morton, Il Pursuit Aerospace is a global manufacturer of complex aircraft engine components that are developed through highly integrated processes. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. ALWAYS PURSUING...
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Customer Service Representative
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Morton, United States U-Haul Full timeLocation: 1075 W Jackson St, Morton, Illinois 61550 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
3 months ago
Morton, United States GFL Environmental Full timeGFL Benefits: •Compensation - $17/hr •15 days of paid time off •Competitive medical, dental, and vision plan options •Paid Parental Leave •401(k) with an employer match up to 4% •AND MORE! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by...
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Customer Service Representative
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Morton Grove, Illinois, United States Bunzl Distribution USA Full timeJob SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Investigate and resolve customer complaints and issues...
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Automotive Customer Service Representative
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Morton Grove, Illinois, United States McGrath Automotive Group Full timePosition Summary: We are excited to announce an opportunity for a dedicated and customer-oriented Automotive Customer Service Representative to become part of our esteemed team at McGrath Automotive Group. The successful candidate will possess exceptional communication abilities, a solid technical grasp of automotive mechanics, and a strong dedication to...
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Customer Service Representative
4 days ago
Morton, United States GFL Environmental Full timeAbout the Role:The Customer Service Representative will play a key role in selling and promoting GFL's solid waste services to businesses and industrial establishments. This will involve placing outgoing calls and handling incoming customer calls and questions in a professional and courteous manner.Key Responsibilities:Provide excellent customer service and...
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Customer Service Representative
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Morton Grove, United States AMMEGA Full timeJob Description Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more Our organization is...
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Technical Customer Service Representative
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Morton Grove, United States Sensus Full timeXylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges.The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings.Xylem also provides a...
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Residential HVAC Dispatcher
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Morton, United States Oliver Heating and Cooling Full timeJob DescriptionJob DescriptionResidential HVAC Dispatcher - Customer Service Representative Oliver Heating & Cooling, Morton PA seeks a Residential Home Service Dispatcher/CSR to schedule, manage and dispatch technicians to meet the expectations of our clients. We are a Golden Rule company looking for a person with top notch customer care skills and strong...
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B2B Customer Service Representative
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Morton, United States Omega Dynamics Full timeAbout Omega DynamicsWe are a dynamic and innovative company that combines the traditional role of an insurance broker with modern consulting services. Our team of experts provides comprehensive support to our clients, helping them navigate the complex world of property insurance.What We Offer:Flexibility | Flexible working hours and the possibility to work...
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Morton, Pennsylvania, United States Derek Jones - State Farm Agent Full timeJob OverviewDerek Jones - State Farm Agent is seeking a highly motivated and results-driven individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, identifying their needs, and providing tailored solutions to maximize...
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Customer Service Representative
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Morton Grove, Illinois, United States Goodyear Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.Key ResponsibilitiesGuest Interactions: Build meaningful...
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Customer Service Rep
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Morton, United States Morton Industries LLC Full time** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO001369 Showing 1 location **Job Details** **Description** **Morton Industries, a world class tubular manufacturer, is hiring for a Customer Service Rep! If you want to work in a fast-paced, rapidly growing manufacturing environment, apply today to join our team! At...
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Customer Service Representative $21.00-$23.00
3 months ago
Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative $21.00-$23.00 / Hour** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both...
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Customer Service Representative
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Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative (Morton Grove, IL)** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both internal...
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Customer Service Representative
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Morton Grove, United States Bunzl Full time$21.00-$23.00 / hour At Bunzl, We Put People First. Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers. Bunzl is a global company that offers job stability and career growth. A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of...
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Customer Service Representative
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Morton Grove, United States Bunzl Full time**Description** **$21.00-$23.00 / hour** At Bunzl, **We Put People First** . + Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers. + Bunzl is a global company that offers job stability and career growth. + A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more...
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Customer Service Representative
2 months ago
Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative ($21-$23 per hour)** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both internal...
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Service Excellence Representative
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Morton Grove, Illinois, United States Bunzl Distribution USA Full timeCustomer Service RepresentativeJob Category: Telesales & Customer ServiceJob Details:The Customer Service Representative (CSR) plays a vital role in managing assigned accounts by delivering outstanding service to both internal and external clients. This position primarily focuses on addressing inquiries related to orders, backorders, estimated times of...
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Morton, United States GFL Environmental Full timeAbout the Role:The Customer Service Representative will play a key role in promoting GFL Environmental's solid waste services to businesses and industrial establishments. This will involve placing outgoing calls and handling incoming customer calls and questions in a professional and courteous manner.Key Responsibilities:Provide Excellent Customer Service:...
