Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative Location: Morton, Il Pursuit Aerospace is a global manufacturer of complex aircraft engine components that are developed through highly integrated processes. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. ALWAYS PURSUING BETTER. Job Summary: We are seeking a dynamic and experienced Customer Service Representative. The ideal candidate will perform customer service duties in accordance with department and company objectives, acting as a liaison between customers and the company to facilitate sales and the resolution of account or service problems. The representative will provide customers with information about products and services, solicit and maintain favorable contacts with current and potential key accounts, and develop relationships with internal and external customers that will benefit the overall business plan. Job Duties and Responsibilities: Requires daily interaction with customers, including preparing quotes, performing data entry, and following up on customer orders. Handle customer complaints in a professional and timely manner to ensure resolution and customer satisfaction. Process strategic quotes for RFQs and work directly with Product Managers, Buyers, Account Managers, etc. Act as a liaison between customers and internal departments, interfacing with various Pursuit Aerospace departments, i.e., Shipping, Planning, Engineering, and Quality. Able to process/prepare and coordinate large spreadsheets/LTA’s, as required, for the Customer Support team. Prepare quotes for customers, including pricing and delivery. If pricing is not available, coordinate with the necessary department to obtain pricing. Work with the factory if delivery does not meet the needs of the customer. Accept orders from customers, book orders to the applicable location, and coordinate adding the item master for part numbers as required. Work with change notices from customers, including cancellations, reschedules, and quantity changes. Make appropriate changes to the sales order and address customers’ needs on late deliveries or expedited parts as required. Perform proper Contract Review and follow all Sales Procedures as required. Maintain organized sales files, which must contain purchase orders, sales orders, changes, notices from the customer, and any correspondence with customers or the factory. Handle initial rejected parts or paperwork from customers, coordinate with the Quality Department, and issue an RMA when necessary. Occasionally visit assigned customers with coordination of Account Manager and Team Leader. Must understand customers' terms and conditions and long-term agreements. Possess an understanding of contract language. Able to work with minimum supervision. Handle a fast-paced work environment and deal with stressful situations. Must be well organized and have good time management skills. Job Requirements and Minimum Qualifications: 3 years of experience with customer service/sales, preferably in a manufacturing environment. Must have strong interpersonal and communication skills. Must be proficient in Microsoft Word, Excel, and PowerPoint. Infor Visual ERP experience preferred. Must be able to read, write, and understand English. Strong problem-solving and organizational skills. Experience working in a manufacturing environment preferred. At Pursuit, we dream big, get stuff done, and like to have fun Full-time position with benefits including Medical, Dental, Vision, Life Insurance, 401K with an Employer Match, and more Visit www.PursuitAero.com for additional information about the organization. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Pursuit Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Pursuit Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. ***Candidates Only-No Third Parties* #J-18808-Ljbffr
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Customer Service Representative
2 months ago
Morton, United States U-Haul Full timeLocation: 1075 W Jackson St, Morton, Illinois 61550 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
3 weeks ago
Morton, United States GFL Environmental Full timeGFL Benefits: Compensation - $17/hr 15 days of paid time off Competitive medical, dental, and vision plan options Paid Parental Leave 401(k) with an employer match up to 4% AND MORE! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and...
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Customer Service Representative
3 months ago
Morton, United States GFL Environmental Full timeGFL Benefits: •Compensation - $17/hr •15 days of paid time off •Competitive medical, dental, and vision plan options •Paid Parental Leave •401(k) with an employer match up to 4% •AND MORE! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by...
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Customer Service Representative
17 hours ago
Morton Grove, Illinois, United States Bunzl Distribution USA Full timeJob SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Investigate and resolve customer complaints and issues...
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Automotive Customer Service Representative
2 weeks ago
Morton Grove, Illinois, United States McGrath Automotive Group Full timePosition Summary: We are excited to announce an opportunity for a dedicated and customer-oriented Automotive Customer Service Representative to become part of our esteemed team at McGrath Automotive Group. The successful candidate will possess exceptional communication abilities, a solid technical grasp of automotive mechanics, and a strong dedication to...
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Customer Service Representative
4 days ago
Morton, United States GFL Environmental Full timeAbout the Role:The Customer Service Representative will play a key role in selling and promoting GFL's solid waste services to businesses and industrial establishments. This will involve placing outgoing calls and handling incoming customer calls and questions in a professional and courteous manner.Key Responsibilities:Provide excellent customer service and...
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Customer Service Representative
2 months ago
Morton Grove, United States AMMEGA Full timeJob Description Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more Our organization is...
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Technical Customer Service Representative
3 weeks ago
Morton Grove, United States Sensus Full timeXylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges.The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings.Xylem also provides a...
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Residential HVAC Dispatcher
3 days ago
Morton, United States Oliver Heating and Cooling Full timeJob DescriptionJob DescriptionResidential HVAC Dispatcher - Customer Service Representative Oliver Heating & Cooling, Morton PA seeks a Residential Home Service Dispatcher/CSR to schedule, manage and dispatch technicians to meet the expectations of our clients. We are a Golden Rule company looking for a person with top notch customer care skills and strong...
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B2B Customer Service Representative
2 days ago
Morton, United States Omega Dynamics Full timeAbout Omega DynamicsWe are a dynamic and innovative company that combines the traditional role of an insurance broker with modern consulting services. Our team of experts provides comprehensive support to our clients, helping them navigate the complex world of property insurance.What We Offer:Flexibility | Flexible working hours and the possibility to work...
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Customer Service Liaison
2 days ago
Morton, Pennsylvania, United States Derek Jones - State Farm Agent Full timeJob OverviewDerek Jones - State Farm Agent is seeking a highly motivated and results-driven individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, identifying their needs, and providing tailored solutions to maximize...
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Customer Service Representative
4 days ago
Morton Grove, Illinois, United States Goodyear Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.Key ResponsibilitiesGuest Interactions: Build meaningful...
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Customer Service Rep
2 months ago
Morton, United States Morton Industries LLC Full time** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO001369 Showing 1 location **Job Details** **Description** **Morton Industries, a world class tubular manufacturer, is hiring for a Customer Service Rep! If you want to work in a fast-paced, rapidly growing manufacturing environment, apply today to join our team! At...
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Customer Service Representative
2 months ago
Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative (Morton Grove, IL)** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both internal...
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Customer Service Representative $21.00-$23.00
3 months ago
Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative $21.00-$23.00 / Hour** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both...
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Customer Service Representative
3 weeks ago
Morton Grove, United States Bunzl Full time$21.00-$23.00 / hour At Bunzl, We Put People First. Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers. Bunzl is a global company that offers job stability and career growth. A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of...
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Customer Service Representative
1 month ago
Morton Grove, United States Bunzl Full time**Description** **$21.00-$23.00 / hour** At Bunzl, **We Put People First** . + Bunzl was recognized as one of Forbes 2022 America's Best Mid-Sized Employers. + Bunzl is a global company that offers job stability and career growth. + A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more...
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Customer Service Representative
2 months ago
Morton Grove, United States Bunzl Distribution USA Full time** Customer Service Representative ($21-$23 per hour)** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** **Description** The Customer Service Representative, (CSR) is responsible for maintaining their assigned accounts including providing exceptional client service to both internal...
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Service Excellence Representative
2 weeks ago
Morton Grove, Illinois, United States Bunzl Distribution USA Full timeCustomer Service RepresentativeJob Category: Telesales & Customer ServiceJob Details:The Customer Service Representative (CSR) plays a vital role in managing assigned accounts by delivering outstanding service to both internal and external clients. This position primarily focuses on addressing inquiries related to orders, backorders, estimated times of...
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Morton, United States GFL Environmental Full timeAbout the Role:The Customer Service Representative will play a key role in promoting GFL Environmental's solid waste services to businesses and industrial establishments. This will involve placing outgoing calls and handling incoming customer calls and questions in a professional and courteous manner.Key Responsibilities:Provide Excellent Customer Service:...
