Patient Service Representative
3 weeks ago
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Physical Therapy office This is a Full Time , benefits eligible position This position pays $20 per hour The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager. Education and Experience: 1) High school diploma or equivalent required 2) Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field 3) Prior medical office experience and knowledge of medical terminology preferred 4) Demonstrated proficiency with data entry/keyboarding preferred Essential Duties: Serves as the champion of the patient experience Engages patients utilizing exceptional customer service practices in alignment with the Five Must Haves; ?i. Greet people with a smile, friendly eye contact and say hello ii. Take people where they are going, rather than point or give directions iii. Use key words at key times. “Is there anything else I can do for you?” iv. Foster an attitude of gratitude. v. Round with reason and purpose. Prepares for clinic visits by reviewing next day patients and completing next day preparation activities. Maintains private physician office charts. Checks-in patient upon arrival in the practice. Identify correct patient information in Cerner Revenue Cycle. Verify patient demographic data. Present and educate patients on required forms and obtain signature as required by policy and procedure. Collects and posts payments and balances on accounts. Completes daily reconciliation of cash, reconciliation of appointment and charges and follow procedures according to standards. Copy, files and scans insurance cards as indicated by procedure. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information, eligibility, and transfers to registration for update per organization policy, procedures and standards. Schedules tests and procedures. Completes and distributes ancillary service requisitions. Checks-out patients. Makes return appointments by scheduling patients into the correct appointment type, entering the primary care provider or referring provider and scheduling tests and procedures. Communicates with patients and staff by using multiple advanced communication tools, including phone call handling telecommunication system, emails, faxes and on-line chats and on-line scheduling applications. Answers telephone, take and deliver messages to physicians, nurses and others. Reports obtained medical information from patients and referring provider accurately, completely and timely. Disseminate messages, mail and forms according to practice communication standards. What It’s Like Working At CMH: We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members. CMH offers a robust benefits package that includes: Robust Paid Time Off (PTO) program Medical plan with enhanced Tier 1 benefits provided within the CMH system. Dental plan Vision plan Health Savings Account (HSA) Basic Life insurance at no cost Supplemental Life insurance Long-term disability insurance 401(k) or 403(b) retirement savings plans Tuition IO partnership for student loan repayment assistance and tuition assistance Family leave program for Parental Leaves Comprehensive Wellness Program Living in Central Maine: While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools. About Central Maine Healthcare: Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application #J-18808-Ljbffr
-
Patient Service Representative
3 months ago
Lewiston, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
3 days ago
Lewiston, Maine, United States Central Maine Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Central Maine Medical Center. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by coordinating patient scheduling, financial clearance, and other administrative...
-
Patient Service Representative
3 months ago
Lewiston, United States Central Maine Medical Center Full timeServes as the champion of the patient experience. Engages patients utilizing exceptional customer service practices in alignment with the Five Must Haves; ?i. Greet people with a smile, friendly eye contact and say helloii. Take people where they are Patient, Representative, Service, Healthcare
-
Patient Service Representative
2 weeks ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Urology office!This is a Full Time, benefits eligible position on theThis position pays $20 per hour! The...
-
Patient Service Representative
3 weeks ago
Lewiston, United States Androscoggin Home Healthcare + Hospice Full timeTitle: Patient Service Representative, Lewiston What You’ll Do: Collaborate with referral partners to secure all required information to allow for timely coordination and delivery of services to patients referred. Function as a Subject Matter Expert (SME) on policies, procedures, and requirements for all service lines. Leverage all available resources to...
-
Patient Services Representative
2 weeks ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our Primary Care team!This is a Full Time, benefits eligible positionThis position pays $20 per hour! The position of Patient...
-
Patient Service Representative
2 months ago
Lewiston, United States Androscoggin Home Healthcare + Hospice Full timeTitle: Patient Service Representative, Lewiston What Youll Do: + Collaborate with referral partners to secure all required information to allow for timely coordination and delivery of services to patients referred. + Function as a Subject Matter Expert (SME) on policies, procedures, and requirements for all service lines. + Leverage all available resources...
-
Patient Services Representative
3 days ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our Primary Care team! This is a Full Time, benefits eligible position This position pays $20 per hour! The position of...
-
Patient Service Representative
2 months ago
Lewiston, United States Andwell Health Partners Full timeJob DescriptionJob DescriptionTitle: Patient Service Representative, LewistonWhat You’ll Do:Collaborate with referral partners to secure all required information to allow for timely coordination and delivery of services to patients referred.Function as a Subject Matter Expert (SME) on policies, procedures, and requirements for all service lines.Leverage...
-
Patient Services Representative
2 weeks ago
Lewiston, United States Central Maine Healthcare Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our Primary Care team! This is a Full Time , benefits eligible position This position pays $20 per hour! The...
-
Patient Access Representative
4 weeks ago
Lewiston, United States Catalyst Medical Group LLC Full timeJob DescriptionJob DescriptionDescription:The Patient Access Representative acts as a first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling administrative and/or data entry duties...
-
Patient Service Representative
3 weeks ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Family Medicine Residency office!This is a Full Time, benefits eligible positionThis position pays $20 per hour!...
-
Patient Services Representative
3 months ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Central Maine Family Medicine office!This is a Full Time, benefits eligible positionThis position pays $20 per...
-
Patient Services Representative
4 weeks ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Family Medicine Residency office! This is a Full Time, benefits eligible position This position pays $20 per...
-
Patient Services Representative
3 months ago
Lewiston, United States Central Maine Medical Center Full timeAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Central Maine Family Medicine office! This is a Full Time, benefits eligible position This position pays $20 per...
-
Patient Services Coordinator
2 days ago
Lewiston, Maine, United States Central Maine Medical Center Full timeAbout the RoleCentral Maine Medical Center is seeking a highly skilled and detail-oriented Patient Services Representative to join our Primary Care team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.Key...
-
Patient Accounts Representative
2 weeks ago
Lewiston, United States Catalyst Medical Group LLC Full time $34,000 - $45,000Job DescriptionJob DescriptionDescription:General: Performance ExpectationsResponsible - works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.Sensitive - displays sensitivity to the needs of patients and co-workers. Demonstrates good communications skills and empathy.Timely - recognizes time...
-
Patient Access Coordinator
2 days ago
Lewiston, New York, United States Catholic Health Service Full timeJob SummaryCatholic Health Service is seeking a highly motivated and detail-oriented Patient Access Specialist to join our team. As a Patient Access Specialist, you will be the front line liaison with customers, including patients, physicians, and other hospital departments, to provide access to our hospital system.Key ResponsibilitiesRegister patients for...
-
Patient Access Coordinator
2 days ago
Lewiston, New York, United States Catholic Health Service Full timeJob SummaryCatholic Health Service is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be the front line liaison with customers, including patients, physicians, and other hospital departments, to provide access to our hospital system.Key ResponsibilitiesRegister patients for all in and out patient...
-
Customer Service Representative
3 months ago
Lewiston, United States Quipt Home Medical Full timeJob DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To Branch Manager/CSR DirectorPosition Summary...
