Patient Service Representative

4 weeks ago


Lewiston, United States Androscoggin Home Healthcare + Hospice Full time

Title: Patient Service Representative, Lewiston What You’ll Do: Collaborate with referral partners to secure all required information to allow for timely coordination and delivery of services to patients referred. Function as a Subject Matter Expert (SME) on policies, procedures, and requirements for all service lines. Leverage all available resources to help our customers understand and navigate the referral process by assisting customers telephonically, electronically, or by other organization-approved means. Collect, enter, and update patient information in our Electronic Medical Record database. What You’ll Bring: High School diploma or equivalent required. 1-2 years of experience in a customer service focused role. Healthcare experience preferred. Basic computer skills and data entry competency required. Ability to service internal and external customers in a fast-paced multi-task environment. About Our Company: At Andwell, you don’t just work here, you belong. Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities. Our values drive a work culture of integrity, respect, excellence, and compassion. At Andwell, you will be supported in your work, celebrated for your achievements, and encouraged to grow. #J-18808-Ljbffr



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