Senior Employee Relations Manager Retail
4 weeks ago
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE, Inc.s rapid pace of innovation demands a Legal team that is always on the offense. And theyre always on their game with the mission to advance and guide Nikes business through innovative, offense-minded counsel. Nike attorneys, paralegals and other specialists in law provide inventive approaches and superior counsel to Nikes global business. As Nike changes the future of sport, the Nike Legal team drives competition, ingenuity and integrity in the marketplace.
WHO WE ARE LOOKING FOR
The Senior Employee Relations Manager (ERM), manages a team of ER Specialists supporting the retail business who provide advice and counsel, conduct workplace investigations, and provide proactive solutions to support compliance with Nike Inc. policies, practices, and values. The Senior ERM is responsible for conducting complex investigations and developing and maintaining partnerships with territory partners (e.g. Human Resources (HR) and Business leaders) to develop strategies that support organizational health. In this role, the Sr. ERM contributes subject matter expertise to internal projects and training content and facilitates ER-specific training in the business.
WHAT YOU WILL WORK ON
As a member of the ER Center of Excellence (COE), the Sr. ER Manager serves as a subject matter authority and the first point of escalation and partners with employees and business leaders in the retail business to provide resources and mentorship when sophisticated workplace issues arise. The Sr. ER Manager demonstrates leadership and initiative by mentoring others and using sound analysis to suggest proactive solutions to address business needs. They lead a team of ER Specialists and review and audit casework to support compliance with ER Service Level Agreements.
Sr. ER Managers approach their work proactively and in a consultative manner by educating employees and managers at each touchpoint; which enables them to make decisions that provide a fair and consistent employee experience throughout the organization, thereby stewarding the employment and cultural brand of NIKE, Inc. They apply analytics to engage in proactive ER practices to reduce the total number of complaints received and to improve organizational health.
The Sr. ER Manager will conduct workplace investigations, present investigation findings, and provide recommendations to influence business leaders and partners to make decisions that align with Nike Inc. policies and procedures. They will conduct training on Employee Relations policies/processes, work on projects, calibrate cases with ER Team Members and use data to identify trends. Other duties as assigned.
WHO YOU WILL WORK WITH
Sr. Employee Relations Managers work with members of the ER team on a day-to-day basis and employees at all levels of the organization to include HR partners, business leaders, and Compliance or COE partners (such as Legal, Security, Talent Acquisition, and Diversity & Inclusion). Sr. Employee Relations Managers report to an Employee Relations Director and lead a team of Specialists.
WHAT YOU BRING
REQUIRED EXPERIENCE:
? Bachelors Degree in Human Resources, Labor/Industrial Relations, Business or equivalent
? Advanced degree, JD, or other specialized training in Labor Relations/ER a plus
? Three (3) years of experience managing, leading, and developing teams
? Five to seven (5-7) years of experience in an HR Generalist, ER, or a related role, conducting investigations related to Federal, State, Local employment and Labor laws for a multi-site organization
REQUIRED SKILLS:
- Extensive knowledge of workplace complaint investigations, union avoidance, employee advocacy and EEO compliance
- Demonstrated success in influencing employees at all levels of the organization in a consultative methodology
- Solid understanding of Federal and State Employment & Labor Laws
- Excellent communication skills. Specifically, experience writing investigation reports
- Facilitation skills (in person/virtually)
- Organizational skills: including the ability to effectively prioritize and meet deadlines, as well as multi-task in a fast-paced environment
- Technically proficient in MS Word, Excel, & PowerPoint
- Ability to establish trust and credibility
- Communicate effectively and remain calm under pressure and in difficult situations
- Maintain confidentiality with critical information
PREFERRED EXPERIENCE:
- Retail experience
- Certification in Human Resources
- Partner and work with remote locations including different time zones
- Previous experience in HR including performance management, org health, compliance, leave of absence, and accommodations
- Experience using a case management system
- Multi-lingual experience
TRAVEL REQUIREMENTS:
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