Conference Services Manager

1 month ago


Horseshoe Bay, United States Crescent Services Full time
Benefits

  • Medical, Dental, Vision Insurance
  • Paid vacation, paid Holidays
  • 401k plan with employer match
  • Long and short-term Disability
  • Major Illness Insurance
  • Accident Insurance
  • Limited access to some resort amenities (Golf, etc)
  • Retail and dining discounts
  • Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits
  • Associate housing and shuttle service
  • Weekly meal subsidies
  • Golf and Amenity Privileges*
  • Associate discounts
    • Retail and Dining at Horseshoe Bay Resort
    • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.


Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • Critical Illness and Accident plans
  • Associate Relief Fund
*Privileges based on occupancy and business levels

General Duties:
  • Coordinate all group activities between Conference Services, Department Heads and Managers of Horseshoe Bay Resort.
  • To perform pre-function activities such as on-site tours, menu tasting/planning session, Banquet Event Orders, estimates, diagrams and activity coordination between all departments.
  • Coordinate function activities with management personnel, service personnel, recreational professionals, accounting personnel and outside vendors.
  • Attend all required meetings (BEO, WEPM, Staff, SCRUB, CS Dept).
  • Meet all internal deadlines for completion of paperwork, or follow procedures for pop-ups, revisions, etc.
  • Maintain professional composure in high stress situations in order to make last-minute changes, and develop strong and concise written and oral communication with other departments.
  • Follow all Resort rules and policies concerning club and group functions.
  • Maintain confidentiality and currency of client files.
  • Perform mail-out duties, such as thank you letters, comment letters, re-booking, reminders, etc.
  • Assist with billing responsibilities.
  • Maintain knowledge of industry trends, and bring new ideas to the resort.
  • Issue department reports as required and scheduled.
  • Solicit and book corporate, golf, member, social and weddings events whenever possible.
  • Participate in sales training activities to increase amenity usage and department revenue.
  • Assist in developing department budget and marketing plan and succession planning.
Employment standards:
  • Bachelors or Associates Degree with emphasis in Hospitality preferred; or 2-5 years of equivalent experience.
  • 2-5 years of Hotel/Resort Management experience highly recommended.
  • Phone etiquette is a must
  • Superb communication skills both verbally, and via email are required.
  • Access, input and retrieve information from the computer, with particular proficiency in Microsoft Office applications (Word, Excel and Outlook). Experience with Delphi is preferred.
  • Able to type 40 words per minute.
  • Must have neat and pleasant overall appearance.
  • Maintain proper associate professional dress standards
Physical & Mental Requirements:
  • Frequently lifting 10-15 lbs
  • Must be able to reach top drawer of four-drawer cabinet.
  • Must have normal vision or corrective lenses.
  • Able to walk as a daily routine.
  • Must be able to ascend/descend stairs as a daily routine.
  • Comprehend reading materials, speak, read and write English.
  • Must be able to interact with co-workers, and have a sense of TEAM.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Horseshoe Bay, United States Horseshoe Bay Resort Full time

    DescriptionBenefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine...


  • Horseshoe Bay, United States Horseshoe Bay Resort Full time

    BenefitsMedical, Dental, Vision InsurancePaid vacation, paid Holidays401k plan with employer matchLong and short-term DisabilityMajor Illness InsuranceAccident InsuranceLimited access to some resort amenities (Golf, etc)Retail and dining discountsDiscounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality...


  • Horseshoe Bay, United States Crescent Hotels & Resorts Full time

    Description Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where...


  • Horseshoe Bay, United States Crescent Services Full time

    The Transportation department at Horseshoe Bay Resort is looking for an Assistant Manager to help lead our amazing team. Their goal is to supervise the front drive, striving towards total guest satisfaction. They will ensure that all associates are adhering to all hotel policies, standards, procedures, and regulations. They must be able to perform all front...


  • Horseshoe Bay, United States Crescent Services Full time

    About Crescent ServicesAt Crescent Services, we prioritize the well-being of our employees by offering a comprehensive benefits package that includes:Medical, Dental, and Vision InsurancePaid Time Off and Holidays401(k) Plan with Employer ContributionShort-term and Long-term Disability CoverageCritical Illness and Accident InsuranceAccess to select resort...


  • Horseshoe Bay, United States Crescent Services Full time

    About Crescent ServicesCrescent Services is committed to fostering a diverse and inclusive workplace. We offer a range of benefits designed to support our team members, including:Comprehensive Medical, Dental, and Vision InsurancePaid Time Off and Holidays401(k) Retirement Plan with Employer ContributionsDisability Insurance (Short and Long-term)Critical...


  • Horseshoe Bay, United States Crescent Services Full time

    The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in...


  • Horseshoe Bay, United States Crescent Services Full time

    Horseshoe Bay Resort is looking for a Food & Beverage Assistant Manager to help lead our award-winning team at J's Restaurant in the heart of the hotel Tower. J's is a fast-paced full-service restaurant serving breakfast, lunch, and dinner. Menu items include our signature and oh-so-delicious Bad Donkey BBQ and a bevy Texas-inspired dining options....


  • Horseshoe Bay, United States Crescent Services Full time

    BenefitsMedical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas...


  • Horseshoe Bay, United States Crescent Services Full time

    BenefitsMedical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas...


  • Horseshoe Bay, United States Crescent Services Full time

    Crescent Services is seeking a part-time Hair Care Specialist to enhance our team. The Hair Care Specialist will be responsible for providing hair cutting and styling services to clients, utilizing various hair coloring, cutting, and texturing methods. *Compensation includes commission in addition to hourly pay.Benefits Offered:Medical, Dental, and Vision...


  • Horseshoe Bay, United States Crescent Hotels & Resorts Full time

    We are seeking an experienced Event Services Supervisor to join our dynamic team. At Crescent Hotels & Resorts, we host a variety of events ranging from corporate gatherings to elegant weddings, ensuring every occasion is memorable. The Event Services Supervisor is responsible for overseeing all aspects of event operations, including staff management,...


  • Horseshoe Bay, United States Crescent Services Full time

    Job Overview:The Activities Supervisor plays a crucial role in managing the Kids' Club and Whitewater Putting staff, ensuring compliance with all resort policies and striving for exceptional guest satisfaction. This position requires a professional demeanor and the ability to oversee staff effectively.Key Responsibilities:Assist the Activities Manager in the...


  • Horseshoe Bay, United States Crescent Services Full time

    Join our dynamic culinary team at Crescent Services!POSITION SUMMARY:The Culinary Team Leader, reporting to the Executive Chef and/or Sous Chef, is responsible for overseeing and coordinating the activities of kitchen staff. This role involves determining food presentation standards and creating visually appealing food displays while ensuring proper portion...


  • Horseshoe Bay, United States Crescent Services Full time

    Crescent Services is seeking dedicated Grill Staff to join our culinary team. As a Grill Cook, you will be responsible for preparing menu items with care and precision, ensuring that our members receive exceptional service. Your role will involve maintaining a clean and organized cooking environment, as well as managing stock levels effectively. Key...

  • Lead Bartender

    1 month ago


    Horseshoe Bay, United States Crescent Services Full time

    This is where all the action is! Live sports, major events and surrounded by our 18 Hole putting course - Whitewater 360 Sports Bar is the most happening venue at HSBR. Another Club Member and Resort Guest favorite for hand tossed specialty pizzas, wings, local beers and cocktails in a upscale casual setting. You could be serving guests during the big game...

  • Lead Bartender

    1 month ago


    Horseshoe Bay, United States Crescent Services Full time

    J's Restaurant & Bar offers upscale breakfast, lunch and dinner dining to our Resort Guests and Club Members. Known for its famous Bad Donkey Barbeque, J's captures the essence of the Texas Hill Country Cuisine. Full and Part Time opportunities available, flexible scheduling and great earning potential. Don't worry if you don't have experience, we can teach...

  • Lead Bartender

    1 month ago


    Horseshoe Bay, United States Crescent Services Full time

    In 2021 The Cap Rock Clubhouse was Rated #1 New Private Clubhouse by Golf Inc.; Our Cap Rock Team serves the very best products available for our guests and our culinary and mixology teams craft the best and most unique offerings in a modern and contemporary setting. Exceptional cocktails, a bountiful wine list and our signature dishes have made Cap Rock a...


  • Horseshoe Bay, United States Crescent Services Full time

    About Crescent ServicesAt Crescent Services, we are committed to providing a rewarding work environment that prioritizes the well-being of our team members. We offer a comprehensive benefits package that includes:Health Insurance: Medical, Dental, and Vision plansPaid time off and holidays401(k) retirement plan with employer contributionsDisability...


  • Horseshoe Bay, United States Crescent Services Full time

    Cap Rock Cabana services our Club Members and guests at the Cap Rock Golf Complex and Pool. We are seeking a personable and attentive Bartender to mix and serve alcoholic beverages using proper service execution, and in accordance to the law. Responsible for providing excellent service to our members and guests. BenefitsMedical, Dental, Vision Insurance Paid...