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Event Services Supervisor
2 months ago
We are seeking an experienced Event Services Supervisor to join our dynamic team. At Crescent Hotels & Resorts, we host a variety of events ranging from corporate gatherings to elegant weddings, ensuring every occasion is memorable. The Event Services Supervisor is responsible for overseeing all aspects of event operations, including staff management, training, scheduling, maintaining exceptional service standards, processing event billing, and addressing guest inquiries.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Paid Time Off and Holidays
- 401k Retirement Plan with Employer Contributions
- Disability Insurance
- Critical Illness and Accident Coverage
- Access to select resort amenities
- Discounts on retail and dining
- Special rates at all Crescent Hotels & Resorts locations
Career Development
We are committed to fostering an inclusive environment where everyone can thrive. Our robust benefits package, along with opportunities for professional growth through our Manager in Training Program, ensures that you can build a successful career with us.
Key Responsibilities:
- Review event documentation to determine staffing needs, room arrangements, and service requirements.
- Ensure timely and accurate setup of all events while adhering to quality standards.
- Facilitate communication between departments to ensure seamless event execution.
- Provide daily reports on event operations, including revenue and staffing updates.
- Develop and manage weekly employee schedules.
- Conduct performance evaluations and manage payroll reporting.
- Maintain cleanliness and organization of event spaces.
- Participate in all relevant meetings and communicate updates to team members.
- Must be at least 21 years old.
- Valid driver's license required.
- Minimum of two years of experience in event management.
- Degree in Hospitality Management or a related field preferred.
- High school diploma or equivalent required.
- Food Handler's Certification and TABC Certification required.
- Experience with timekeeping and payroll systems.
- Proficient in Microsoft Office Suite.
- Knowledge of fine dining and banquet service standards.
- Experience with audiovisual setups and event coordination.
- Strong understanding of beverage service.
- Excellent communication skills, both verbal and written.
- Ability to maintain a professional appearance and demeanor.
- Commitment to high standards of service and cleanliness.