Client Partner, Mid-Market
2 months ago
We're looking for a sharp, positive, and motivated self-starter with mobile experience to join our App Dev team as a Client Partner in San Francisco Our Mid-Market App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.
In this role, the Same Store Growth Client Partner will be responsible for nurturing and growing key relationships with existing advertisers, and senior stakeholders, ensuring they meet their business objectives successfully using Reddit’s advertising suite.
Please note that this role is required to be based out of San Francisco.
Core Responsibilities:
Act as CEO of your book of business, take full ownership of revenue forecasting, client relationship mapping, strategy development and ensuring operational rigor
Own book of business revenue and advertiser growth strategy for current and future looking quarters, developing strategies to achieve goals and expectations.
Collaborate with Account Managers to create healthy growing partnerships between your App Developer customer base and Reddit
Collaborate with existing App Developer advertisers to deliver Reddit solutions that help achieve their marketing and business goals
Proactively explore and uncover the needs of your clients, leveraging insights and product knowledge to align their goals with opportunities on the platform
Own relationship mapping strategy across book of business to manage and deepen relationships strategically across client direct and agencies.
Primary point of contact for senior clients to communicate major platform updates, and/or opportunities that will deepen or expand the relationship
Educate clients around Reddit platform capabilities to instill confidence and tee interactions up for success by appropriately setting expectations, identifying mutually favorable outcomes, and executing clear next steps.
Proactively construct upfront and joint business plans, media strategies with top clients, while establishing mutually favorable measurement source(s) of truth
Communicate feedback on our sales processes, acquisition strategies, vertical narratives, and ad products to cross-functional teams to help advocate for App Dev customers and improve the team's effectiveness and efficiency
Share your industry, client, and product expertise by mentoring and training other team members and uplevel the overall team.
Partner with Sales Ops to provide feedback on processes and sales motion.
Proactively identify and own relevant projects, consistently meeting deadlines for all projects and their required outcomes
Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals
Qualifications:
4-7 years of experience in digital media with at least 1-3 years of experience in sales
Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs
Demonstrated high achievement against sales targets and quotas
High familiarity with sales tools for client and industry research
Proven experience upleveling relationships up through C-level executives
Proficient at upselling with a proven track record of growing client spend
Experience cultivating strong relationships with external partners
Subject matter expertise in the social media landscape and native advertising
Ability to manage a book of business greater than 30 accounts
Positive outlook, team player
Motivated self-starter who thrives in unstructured environments
BA / BS degree or equivalent work experience
Benefits:
Comprehensive Healthcare Benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them) & Reddit Global Wellness Days
4+ months paid Parental Leave
Paid Volunteer time off
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