Current jobs related to Mid-Market Client Success Strategist - San Francisco, California - Notion
-
Customer Success Manager for Mid-Market Clients
4 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're a software company on a mission to empower individuals, teams, and organizations to create tailored solutions for any problem or challenge. Our goal is to make software development accessible to everyone, not just tech-savvy professionals. At Notion, we're passionate about building a diverse and creative team that reflects the global community...
-
Customer Success Manager for Mid-Market Clients
2 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're on a mission to empower individuals, teams, and organizations to create tailored software solutions that drive innovation and success.Our vision is to make software toolmaking ubiquitous, and we're committed to building a diverse and creative team that reflects the global nature of our customers.About The RoleWe're seeking a seasoned Customer...
-
Digital Marketing Strategist
2 weeks ago
San Diego, California, United States Market My Market Full timeAbout the Position:Market My Market is seeking a skilled Digital Marketing Strategist to coordinate with clients and internal teams in the management of digital marketing strategies. The ideal candidate will nurture client relationships throughout the lifecycle of their campaigns.Responsibilities:Onboard new clientsServe as point of contact for client...
-
Senior Marketing Strategist
2 weeks ago
San Francisco, California, United States Motion Recruitment Full timeContent Strategist **Job Summary** We are seeking a highly skilled Content Strategist to join our team at Motion Recruitment. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results. **Key Responsibilities** * Consult with senior client leadership to develop innovative marketing...
-
Customer Success Strategist
2 weeks ago
San Francisco, California, United States Atlassian Full timeCustomer Success StrategistWe are seeking a highly motivated and experienced Customer Success Strategist to join our Customer Experience & Strategic Programs team. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships.Key...
-
Customer Success Manager, Mid-Market
1 week ago
San Francisco, California, United States EvenUp Inc. Full timeWe're on a mission to support injury law firms across America in providing a consistent and high standard of representation, ensuring every injury victim who seeks legal assistance can expect a fair resolution.Our team has helped thousands of victims get fair compensation by empowering their representation with best-in-class insights, automation, and...
-
VP, Influencer Marketing Strategist
2 weeks ago
San Francisco, California, United States Golin Full timeJob Summary:We are seeking a highly skilled VP, Influencer to join our team at Golin. As a key member of our digital strategists, creatives, and analysts, you will drive best-in-class influencer campaigns and strategies that deliver maximum impact for our clients.Key Responsibilities:* Counsel and partner with clients to develop integrated influencer...
-
San Francisco, California, United States Handshake Full timeAbout the RoleWe are seeking a seasoned Customer Success Manager to lead our mid-market Employer Customer Success team. As a key member of our Customer Success organization, you will be responsible for driving customer adoption, retention, and expansion in the mid-market segment.Key ResponsibilitiesLead a high-performing team of Customer Success Managers to...
-
Client Partner, Mid-Market
2 weeks ago
San Francisco, California, United States Reddit Full timeJob Title: Client Partner, Mid-MarketReddit is a community-driven platform that fosters open and authentic conversations. As a Client Partner, Mid-Market, you will play a crucial role in partnering with mobile app developers to help them grow their businesses using Reddit's platform capabilities.Key Responsibilities:Nurture and Grow Key Relationships:...
-
Enterprise Customer Success Strategist
1 month ago
San Francisco, California, United States Turing Labs Inc. Full time{"title": "Customer Success Strategist", "description": "Customer Success StrategistAt Turing Labs Inc., we're driven to build software that helps Consumer Packaged Goods (CPG) companies make products that are safer, smarter, and leaner.Our platform uses data, AI, and technology that enable CPG companies to develop best-quality innovative products 10x...
-
Customer Success Manager for Mid-Market Clients
2 weeks ago
San Francisco, California, United States SupportFinity Full timeAbout UsWe're a software company on a mission to empower individuals, teams, and organizations to tailor their tools to solve any problem and take on any challenge. Our focus is on design, craft, and innovation. We've been working on this journey since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more. We're...
-
Digital Marketing Strategist
1 week ago
San Francisco, California, United States Simera Full timeUnlock Your Potential as a Digital Marketing StrategistAt Simera, we're looking for a skilled Digital Marketing Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing strategies to improve our search engine rankings and online visibility.Key Responsibilities: Enhance search engine...
-
Enterprise Customer Success Strategist
1 week ago
San Francisco, California, United States Turing Labs Inc. Full timeAbout Turing Labs Inc.Turing Labs Inc. is a pioneering company in the field of software development, dedicated to building innovative solutions for Consumer Packaged Goods (CPG) companies. Our mission is to revolutionize the product development process, making it faster, smarter, and leaner.Job Title: Enterprise Customer Success StrategistWe are seeking an...
-
Account Executive, Mid-Market
2 weeks ago
San Francisco, California, United States Atlassian Full timeJob Title: Account Executive, Mid-MarketAt Atlassian, we're on a mission to unleash the potential of every team. As an Account Executive, Mid-Market, you'll play a critical role in driving revenue growth and customer success in our mid-market segment.Responsibilities:Develop and implement named account or territory plans to maximize expansion opportunities...
-
Client Partner, Mid-Market
2 weeks ago
San Francisco, California, United States Reddit Full timeJob Title: Client Partner, Mid-MarketReddit is a community-driven platform that fosters open and authentic conversations. As a Client Partner, you will play a crucial role in partnering with mobile app developers to help them grow their businesses using Reddit's platform capabilities.Key Responsibilities:Act as a key business partner for your book of...
-
Digital Marketing Strategist
1 week ago
San Francisco, California, United States Golin Full timeJob Title: Senior Manager, InfluencerAt Golin, we're seeking a highly skilled and experienced Senior Manager, Influencer to join our Digital team. As a key member of our team, you'll work closely with digital strategists, creatives, and analysts to identify real-time opportunities, oversee influencer strategy and execution, and create and execute marketing...
-
San Francisco, California, United States Notion, LLC Full timeAbout Notion, LLCWe're on a mission to empower individuals, teams, and organizations to tailor their software to solve any problem and take on any challenge. At Notion, we're dedicated to making software toolmaking ubiquitous.We've been working on this vision since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more...
-
Digital Marketing Strategist
1 week ago
San Francisco, California, United States Beautylish Full timePOSITION:DIGITAL MARKETING STRATEGISTOVERVIEW:As a Digital Marketing Strategist at Beautylish, you will be responsible for developing and executing a comprehensive digital marketing strategy to drive brand growth, acquire new customers, and increase engagement with existing customers. You will conceptualize and oversee social media content strategy across...
-
Digital Marketing Strategist
1 week ago
San Jose, California, United States Fud Full timeFud is seeking a Digital Marketing Strategist to join our community of like-minded entrepreneurs. As a Digital Marketing Strategist, you will have the opportunity to help individuals and families find the know-how they need to succeed in the digital marketing space. Our community is dedicated to empowering users with the knowledge and tools they need to be...
-
Account Executive, Mid-Market
2 weeks ago
San Francisco, California, United States Atlassian Full timeAbout the RoleWe are seeking a highly motivated and experienced Account Executive to join our Mid-Market sales team. As an Account Executive, you will be responsible for managing a portfolio of mid-sized customers, identifying cloud first sales opportunities, and nurturing customer relationships to achieve revenue targets.Key ResponsibilitiesDevelop and...
Mid-Market Client Success Strategist
2 months ago
At Notion, we are dedicated to empowering individuals, teams, and organizations to customize their software solutions to address any challenge. While computers are our most potent instruments, many users find it difficult to create or adapt the software they rely on daily. Our goal is to transform this experience through thoughtful design and craftsmanship.
Since our inception in 2016, we have partnered with notable clients such as Pixar, Mitsubishi, Figma, Plaid, and Match Group, among many others. As we continue to expand, we are eager to welcome talented individuals who excel in their fields. We are committed to fostering a diverse and innovative workplace that reflects the global community we serve.
Notion operates as an in-person company, requiring employees to be present in the office for two designated Anchor Days (Mondays & Thursdays) and encouraging a majority of in-office work throughout the week.
Role Overview:- Enhance product adoption, retention, and growth: Fortune 500 companies leverage Notion for extensive team operations, while individuals can utilize it for personal tasks like note-taking and photo sharing.
- Act as a trusted advisor and product specialist: Conduct training sessions, onboarding processes, and collaborative workshops to educate clients and explore new applications of Notion.
- Contribute to the development of Customer Success at Notion: As an early member of our sales team, your insights will help shape our approach.
- Influence product direction: Engage with clients to gather feedback that informs our product development and enhancements.
- Advance your professional skills: Work alongside a high-performing team to tackle significant challenges and achieve remarkable results.
- Oversee onboarding, engagement, utilization, and growth within Notion's customer base by managing specific accounts.
- Identify clients who may not be fully leveraging our product and proactively develop action plans to support their success.
- Collaborate with the Account Management team on key Mid-Market accounts to broaden use cases and enhance customer loyalty.
- Gain in-depth knowledge of our product to assist clients in achieving their business objectives.
- Work with the Sales team to ensure successful renewals and expansions.
- Innovate and refine Customer Success initiatives to retain and grow the customer base while minimizing churn.
- Identify opportunities for account expansion when beneficial for the client.
- Document and disseminate key insights and learnings within the broader Notion organization.
- Minimum of 5 years of experience in Customer Success or Account Management.
- Proven ability to develop Customer Success playbooks and processes based on insights.
- Strong cross-functional collaboration skills to creatively address customer challenges.
- Ability to thrive in a fast-paced, evolving environment.
- Experience as an early hire in a rapidly growing startup.
- Strong technical skills.
- Familiarity with Notion.
We value diverse backgrounds and experiences and encourage all qualified candidates to apply, even if their previous roles do not align perfectly with every requirement. If you are passionate about building and share our values, we would love to hear from you.
Notion is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity or expression, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during the application process.
Notion offers competitive compensation, equity, and benefits. Compensation for this role will be determined based on various factors, including location, role complexity, and the candidate's experience. For positions based in San Francisco, the estimated total on-target earnings range for this role is $140,000-$170,000.
