Internet Sales Coordinator
3 weeks ago
Location:
Location:
Internet Sales Coordinator
in
Tampa
at
Lennar Homes
**Location:**
**Experience:**
1 years
**Job Description**
**Overview**
**Summary of Position Requirements**
The Internet Sales Coordinator is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.
**Responsibilities**
**Primary Duties and Responsibilities**
* Effectively capture and convert Internet Customer traffic into viable sales prospects by creating desire for Internet Customers to visit or WHCs.
* Create a positive experience for our Internet Customers through the use of email, on-line live chat, and division 1-800 numbers.
* Guide customers through Lennars consultative sales process via email, live chat, and phone.
* Provide immediate or same-day email or telephone response to all Internet Customer request with a targeted goal of a 10 minute turnaround for all initial correspondence.
* Educate customers on current/future community and product offerings and incentives
* Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
* Follow-up with potential customers per the divisions expectations.
* Partner with the on-site NHC as appropriate to provide an extraordinary experience to our customers throughout the sales process.
* Manage and distribute electronic marketing collateral to prospective customers who visit Lennars website.
* Create and effectively manage an internet customer database which includes internet list and VIP internet lists.
* Have a competent understanding of the Divisions product and community offerings and incentives opportunities at all times.
* Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
* Work in main office and around Lennar communities, including, primarily, Welcome Home Centers.
* Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
* Attend all Company Sales Meetings, Phone Banks, and Training Programs.
* Perform all other duties as assigned.
**Qualifications**
**Education and Experience Requirements**
* Minimum High School Diploma or equivalent required, college degree preferred
* Minimum 1 year sales experience required, telephone sales preferred
* with previous experience in the homebuilding industry
* Must have extensive internet exposure and/or internet consumer experience
* Advanced skills in Microsoft Word and Excel
#CB
**Type**
Regular Full-Time
**Job Requirements**
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